Clark Email

You may access your Clark email on or off-campus, using the web client, your preferred email client (the ITS Help Desk supports Outlook), or apps for your mobile device. If you wish to log in via the web, there is a link in the ClarkYOU portal ,or you can connect directly by clicking here.

Your Clark account is what you’ll use to access your email. When prompted for your username, specify it in the form of your Clark email address and use your usual Clark password.

Clark University sends email to your @clarku.edu address.

If you choose to forward your email to an alternate address, we cannot guarantee delivery. Please note you are still responsible for all communications sent to you, so if you choose to forward, make sure you’ve tested to ensure delivery is working.

Click here for step-by-step instructions on how to set up Email Forwarding

Phishing, or the act of dishonestly gaining access to accounts and/or personal information via email, poses a serious threat to the cybersecurity of all Clark University community members.

To prevent phishing attacks, please:

• Never share your Clark University password.
• Do not use your Clark University email address for personal matters.
• Do not click links or open attachments from unknown senders.

Remember, ITS will never ask for your Clark account password.

Click here to learn more about how to identify, prevent and report phishing

Departmental mailboxes can streamline correspondence for groups on campus. A departmental mailbox can be set up as the department or group’s name @clarku.edu, and multiple individuals can access, read, and send email from that mailbox.

Faculty and Staff: request a group mailbox here

Student Organizations: request a group mailbox here

Documentation

• Change cache settings in Outlook
• Exporting Emails from Outlook
• Opening Additional Mailboxes
•  Profile Configuration for Student Workers Managing Departmental/Group Mailboxes
• Assigning delegate access to your inbox/calendar
• Turn Focused Inbox on/off
• Turn Conversation view on/off

LinkedIn Learning

• Outlook Basics (Mac)
• Outlook Basics (Windows)

To configure your mobile device to connect to Office 365, click the link associated with your mobile device below.

• Built in Android app
• Outlook app for Android (Phone or Tablet)
• Built in iOS app
• Outlook app for Apple iOS (iPhone, iPad, or iPod Touch)
• Kindle (Kindle Fire)
• Windows Phone (Versions 7 and later)

With many clients, you’ll have a choice of using Exchange/ActiveSync or IMAP to connect. ITS strongly recommends Exchange because it has several advantages, including easier setup (it only requires that you provide your email address and password for set up while IMAP requires server information) and Exchange provides direct access to all of the folders that are part of your mailbox.

Autosync/Autodiscover

For any service that uses autodiscover or autosync, use your Clark email address as the username and/or the email address, i.e. username@clarku.edu.

Exchange ActiveSync Setting

• Server name: outlook.office365.com

Username/Password

Use the same password you use to login to other Clark services

Use your email address as your username