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Clark University
Office of
Information Technology Services

From August 14th 2023, OneCard operations will move to the ITS Help Desk in the Academic Commons.

Please visit us during our opening hours (see below), call 1-508-793-7745, or email helpdesk@clarku.edu for help with your OneCard.

Your OneCard

Sample OneCardYour First OneCard

Step 1: Upload Your Photo

If you are a new student or a new member of the faculty or staff, please upload a picture of yourself using the “Submit a Photo” button below.

SUBMIT YOUR ONECARD PHOTO

All submitted photos must be a close-up, color, face-forward picture. The photo should not include hats, sunglasses, bandanas, inappropriate facial gestures, or hands near the face.

Step 2: Receive your OneCard

Once your photo has been submitted and approved:

  • New Undergraduate & Graduate Students: Provided you have uploaded a picture, your OneCard will be available upon your arrival to campus when you arrive for Orientation.
  • New Faculty or Staff: After uploading your photo, you will receive an email within 3 business days with instructions for collecting your Card.

Using Your OneCard

Your Clark OneCard looks like an ordinary university ID, but it’s much more than that. The OneCard acts as a key to a number of services on campus including:

Your OneCard allows you to access academic buildings, many administrative buildings, and your residence hall by tapping your card on the card reader.

You can use your OneCard to make payments across campus and in the community.

Depositing Funds

Online (Students Only): Students (and family or friends who have access to their online payment module) can  add to their cash balance by making a deposit through CUWeb/Cashnet. Deposits can be made using an ACH check or a credit card (with additional fees). Please allow one hour for the deposit to be reflected in your OneCard balance.

Visit the Clark OneCard channel inside ClarkYou to check your balance or add cash to your card by clicking on the “ADD MONEY” link.

Cashier’s Office: You can also make deposits with check, case or credit card by visiting the Cashier’s Office. Please allow one hour for the deposit to be reflected in your OneCard balance. Click here for more information on the Cashier’s Office.

Spending Funds

On Campus: 

  • Dining options – The Bistro, Higgins Cafeteria, Cougar Cafe, The Den
  • Snack and beverage Vending machines equipped with a card reader (31 on campus)
  • Campus Store
  • Online Bookstore

Off Campus: 

  • Applebee’s (632 Park Ave only)
  • Big Y Supermarket (100 Mayfield Street only)
  • Ciao Bella (402 Grove Street)
  • CVS (400 Park Avenue only)
  • Island Fin Poke (41 Park Ave)
  • Lucky’s Café (102 Grove Street)

Checking & Withdrawing Funds

To check your balance online, visit the Clark OneCard channel inside ClarkYou.

Any remaining balances will be refunded after graduation or after withdrawal from the University. No refunds are permitted during a semester unless you are withdrawing from the University.

Each semester, all students will receive a free printing allowance, which may be redeemed in any community printing area (e.g., printing in public labs, the Goddard Library, etc.). You use your OneCard to access these services. Please see the Printing Services webpage for more information.

Your OneCard allows access to parking garage if you purchase a garage sticker from University Police (located in Bullock Hall). Click here for more information on parking at Clark.

Your Clark OneCard is your library borrower’s card for the University libraries and maintains a history of your transactions. Click here for more information about the Library.

Your OneCard also allows you to use your undergraduate meal plan and/or Dining Dollars for use at on-campus dining services and off-campus restaurants.

Have Questions?

View FAQs
Contact Information

ITS Help Desk

Call or Email
Help Desk Hours

  • Fall 2023 Hours

    Monday-Thursday: 8am – 12am
    Friday: 8am – 5pm
    Saturday: 12pm – 5pm
    Sunday: 12pm-12am