Canvas
Who can help me with Canvas?
Our Academic Technology Team are here to help you with any questions, concerns, projects or excitement you may have about the intersection of teaching and technology. Everything from Canvas (best-practices, innovation and support), Kaltura, Zoom, Turnitin, and so much more.
Unsure of who to work with? Contact the Help Desk , and we’ll get you to the right person.
| Department | ATS Liaison |
|---|---|
| American Language and Culture Institute (ALCI) | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Biology | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| BSDT | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Center for Gender, Race and Area Studies | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Chemistry | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Computer Science | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Economics | Dorothy Erickson, 508-793-7214, derickson@clarku.edu |
| Education | Dorothy Erickson, 508-793-7214, derickson@clarku.edu |
| English | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Geography | Dorothy Erickson, 508-793-7214, derickson@clarku.edu |
| Higgins School of Humanities | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| History/CHGS | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Innovation & Entrepreneurship | Don Lutz, 508-421-3714, dlutz@clarku.edu |
| Language, Literature & Culture (LLC) | Dorothy Erickson, 508-793-7214, derickson@clarku.edu |
| Math | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Philosophy | Don Lutz, 508-421-3714, dlutz@clarku.edu |
| Physics | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Political Science | Don Lutz, 508-421-3714, dlutz@clarku.edu |
| Psychology | Don Lutz, 508-421-3714, dlutz@clarku.edu |
| School of Business (CUSB) | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| School of Climate, Science and Society | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| School of Professional Studies (SPS) | Dorothy Erickson, 508-793-7214, derickson@clarku.edu |
| Sociology | Don Lutz, 508-421-3714, dlutz@clarku.edu |
| Sustainability and Social Justice | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
| Visual & Performing Arts (V&PA) | Pilot Irwin, 508-793-7136, pirwin@clarku.edu |
Frequently asked questions – Faculty
How and when are courses created in Canvas?
Canvas courses are created automatically for courses that are offered by the Registrar. It is the faculty member’s decision on if they wish to use the automatically created site.
Courses are available in Canvas approximately one week after a semester opens for registration for students. For example, Spring courses will be created in Canvas around mid-October, and Fall courses will be created around mid-April. Click here to see exact registration dates for the coming year.
ITS can also create non-standard courses manually for projects, committees and other Canvas uses.
I don’t see my current courses in Canvas.
As a faculty member, you will only see courses in Canvas if you are the Instructor of Record, or a registered co-teacher. If you meet these requirements, and it is at least 1 week after registration opened for the semester, please contact the Help Desk.
If you are not the Instructor of Record, or a registered co-teacher, you should contact the Instructor of Record, or the Registrar to resolve the issue.
How can I add a student to my course?
Only the Registrar can enroll students in courses, and the Canvas enrollment is fed from Banner. If a registered student isn’t seeing your course in Canvas, please have them contact the Help Desk.
If you have a different enrollment need, please contact the Help Desk.
How are students added to my Canvas course?
Students are enrolled automatically into Canvas courses based on the registrar’s Banner data. This process happens multiple times a day.
If students are a late enroll (or drop your course) please note that it can take approximately 24 hours for Canvas to reflect that change.
If there are students missing from your Canvas course enrollments, please contact the Help Desk.
How can I add a TA to my course?
Click here for instructions on how to add a TA to your course
My student(s) can’t see my course. What should I do?
If none of your students can see your course, you may need to publish it. Click here for instructions on how to publish your course.
If only some of your students can’t see your course, the impacted students should contact the Help Desk.
Will my courses be removed from Canvas at the end of the semester?
No. For faculty, Canvas courses will remain available in Canvas for about 3 years. If you don’t see the past courses on your Canvas Dashboard, click on Courses from the left-side menu and select “All Courses”.
Students will lose access to a course soon after grades are released. This is in part to comply with copyright law, which specifies that only registered students may have access to materials used under fair use exemptions for the duration of the course. If you have a student who requires continued access, please contact the Help Desk.


