Zoom
Zoom is a video conferencing platform known for its ease of use, high-quality HD video and audio, and collaboration facilities such as text chat, screen sharing, and breakout rooms.
All Clark community members have fully-licensed accounts (previously called Pro accounts), which allow meetings for up to 24 hours, with up to 300 participants.
Click here for instructions on how to download and sign in to Zoom
Zoom Recordings
As a host in a Zoom meeting, you can choose to save recordings of your meeting to your desktop, or to the cloud.
If you choose to save your meeting recording to the cloud, it will be saved in the Zoom Cloud for 180 days. From there, you can share with folks at, or outside Clark.
From January 1, 2026, recordings will no longer be automatically transferred to Kaltura. If you wish to transfer them manually, please click here for instructions.
Zoom in Canvas
Zoom and Canvas have seamless integration, allowing for effective management of online meetings for your Canvas courses. Key features include:
- Single Sign-On (SSO): Faculty and students can access Zoom directly from Canvas without separate logins.
- Scheduling from Canvas: Instructors can schedule meetings inside their Canvas course using the Zoom tab.
- Automatic Participant Access: Students enrolled in the course can automatically view scheduled meetings and can join with a single click.
- Cloud Recording Sync: Zoom cloud recordings are displayed in the Canvas Zoom tab under Cloud Recordings, allowing students to view them without leaving Canvas.
Support for Zoom
Zoom’s Support Website
Zoom’s support website offers a wealth of useful videos, how-to guides, and in-depth information about the application’s settings and features. For all questions, we recommend visiting there first. Click here for Zoom’s support website.
Contact the Clark University Help Desk for additional support. Click here for more information on the Help Desk.
Zoom Webinars
Webinars are a type of Zoom meeting that is used for large informational (rather than collaborative) gatherings. Click here to learn more about Zoom webinars.
Webinars are not part of our standard Zoom license. While standard Zoom meetings are appropriate for most events, departments, or individuals have two options for purchasing a webinar license.
Annual Webinar Licenses
Departments can purchase a webinar license through ITS. The prices below are for new licenses, and represent full ‘year’ pricing; though the cost will be pro-rated until the beginning of June of the following year. If you’re interested in purchasing a license, please email helpdesk@clarku.edu.
- Webinar (limit 500 attendees): $690 annual
- Webinar (limit 1000 attendees): $3400 annual
- Larger webinars available on request
Existing webinar license holders may have different pricing.
Please note that requesting webinar licenses isn’t instant and takes about 2-3 weeks to process both internally and through Zoom. Additionally, Zoom can take some time to increase the limit on an existing webinars so choosing the right level initially is important.
One-off Webinars
You can purchase a one-off webinar license (if available for your chosen dates) for up-to 1000 participants for $100 per Webinar session. If you’re running a single event with multiple sessions, please contact us for a quote. Days and times of webinars using a one-off webinar license (including any practice sessions) do need to be scheduled at least 14 days in advance.
Please email helpdesk@clarku.edu for more information about one-off Webinars.
