Meet the Team!

The Care Office

Whether you’re navigating a personal challenge, experiencing academic concerns, facing basic needs insecurity, or simply aren’t sure where to start, the Care Office is here to help. We understand that asking for support can sometimes feel overwhelming, and our goal is to provide a welcoming, nonjudgmental space where you can explore your options and connect with the resources that best meet your needs.

If you have questions or would like to learn more about the services we provide, please don’t hesitate to contact a member of our team. We’re happy to answer questions, discuss available resources, and help you determine the next best step.

Our office is open during normal university business hours. If you are experiencing an emergency or are concerned about your immediate safety or the safety of someone else, please contact University Police at 508-793-7575 or dial 911 immediately.

photo of director of care case management jo lafleur gray

Jolissa Lafleur Gray

Director of Care Case Management

Contact information

Office location

Shaich Family Alumni and Student Engagement Center
2nd Floor
950 Main Street
Worcester, MA 01610

1-508-793-7423