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Information Technology Services (ITS) is the central provider of technology services for the Clark community.  Together, with staff and units across campus, we provide the technology services, systems, and support that you need to do your work.

Your Clark Account is the starting point for all services at Clark. It authenticates that you are who you say you are, allows access to the Clark network, and verifies what resources you have permission to use.

Usually staff will be issued their account information in-person on their first day of employment. If you believe that you need access to your account prior to arriving on campus, please discuss your need with your supervisor.

If you have your account information, you can activate your account, and get started!

ITS strives to provide staff with the right level of computer for their needs. Generally Clark-provided computers are either Windows or Macs with a standard set of software, that includes Microsoft Office, Zoom, and web browsers. ITS can also organize for a range of specialized software to be available. For more information, contact the ITS Help Desk (helpdesk@clarku.edu, 508-793-7745).

If you need help learning how to use your computer, please contact our Tech Trainer.

Clark community members are provided Clark email addresses in the Microsoft Office 365 platform. All University communications will be sent to this account.

You may access your Clark email on or off campus in a variety of ways, including the Outlook on your Clark device or on the web, many email clients, or apps for your mobile device. To log in via Outlook on the web, click here or visit the ClarkYOU portal.

Learn more about your Clark email

The ClarkYou portal is your one-stop-shop to access a wide range of important resources during your time with Clark. Resources linked in ClarkYou include:

  • Clark Email and OneDrive
  • HR and Payroll information
  • Canvas (Clark’s LMS)
  • Much more ….

Click here to visit ClarkYou

Contact Information

ITS Help Desk

Call or Email
Help Desk Hours
  • Spring Break 2024 Hours

    Saturday, March 2 – Sunday, March 3: Closed

    Monday, March 4 – Friday, March 8: 8am – 5pm

    Saturday, March 9: Closed

    Sunday, March 10: 12pm-12am