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Clark University
Office of
Information Technology Services

Information Technology Services (ITS) is the central provider of technology services for the Clark community.  Together, with staff and units across campus, we provide the technology services, systems, and support that you need to do your work.

Your Clark Account is the starting point for all services at Clark. It authenticates that you are who you say you are, allows access to the Clark network, and verifies what resources you have permission to use.

Usually staff will be issued their account information in-person on their first day of employment. If you believe that you need access to your account prior to arriving on campus, please discuss your need with your supervisor.

If you have your account information, you can activate your account, and get started!

ITS strives to provide staff with the right level of computer for their needs. Generally Clark-provided computers are either Windows or Macs with a standard set of software, that includes Microsoft Office, Zoom, and web browsers. ITS can also organize for a range of specialized software to be available. For more information, contact the ITS Help Desk (helpdesk@clarku.edu, 508-793-7745).

If you need help learning how to use your computer, please contact our Tech Trainer.

Clark community members are provided Clark email addresses in the Microsoft Office 365 platform. All University communications will be sent to this account.

You may access your Clark email on or off campus in a variety of ways, including the Outlook on your Clark device or on the web, many email clients, or apps for your mobile device. To log in via Outlook on the web, click here or visit the ClarkYOU portal.

Learn more about your Clark email

The ClarkYou portal is your one-stop-shop to access a wide range of important resources during your time with Clark. Resources linked in ClarkYou include:

  • Clark Email and OneDrive
  • HR and Payroll information
  • Canvas (Clark’s LMS)
  • Much more ….

Click here to visit ClarkYou

Image of a woman working with a man at a computer, pointing at something on the computer screen.

What To Know

When You Arrive

We’re glad you are here.  You will find the linked technology resources valuable as you start your career at Clark. Looking for something else? See a full listing of Clark IT services.

Activate Your Account Access Banner and Admin Services Connect to File Shares Get Zoom
Image of a half smiling student at a computer looking out at the viewer.

What To Know

Other Things To Know About

Learn more about IT services to do your work, improve your skills, and be the local expert  to your colleagues. Looking for something else? See a full listing of Clark IT services.

Access Printing Services Learn New Skills with LinkedIn Learning Set Up VPN (Global Protect) Set Up Remote Access
Contact Information

ITS Help Desk

Call or Email
Help Desk Hours

  • Fall Term Hours

    Mon-Th: 8am – 12am
    Fri: 8am – 5pm
    Sat: 12pm- 5pm
    Sun: 12pm -12am

    Hours may vary on university holidays.