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The  Clark University campus network is a fast and reliable networking services for students, faculty, and staff, and is routinely updated to incorporate the newest technologies.

Network Registration

All devices on the Clark Network are required to meet minimum requirements. These include an up-to-date operating system and an up-to-date antivirus software. Once your computer has been checked for and met the minimum requirements, your device’s hardware address is recorded and you are allowed onto the network. Your registration will last for 26 months. After 26 months, you will be required to register your device again.

Registering your Device

Click the tabs below to see videos and step-by-step guides on how to register your device on the Clark network. Please note that while some screenshots may look different (due to system updates) the process outlined is still correct.

There are 3 steps to connecting your Windows 10 device to the Clark University network for the first time.

Click here for step-by-step written instructions on all three steps for Windows.

  1. Update Your Operating System: Should be completed before coming to campus
  2. Install & Update Your Antivirus: Sophos is available for free from Clark University. Click here for more information. Should be completed before coming to campus
  3. Connect & Register Your Device: Will be completed when you arrive on campus
Number 1

Update Windows

Click here to watch a video on how to update Windows

Number 2

Install & Update Antivirus

Click here for instructions on how to install antivirus

Number 3

Connect & Register

Click here to watch a video on how to connect & register

Should you need help or more information contact the Help Desk via email at helpdesk@clarku.edu or call 1-508-793-7745.


Wireless Network

Click here for more information on our Wi-Fi network

Wired Network

Access to our wired network is provided in all offices, academic buildings, computing labs, the library and every residence hall room.

  • Connect your device with an Ethernet cable to a network port (wall jack)
  • Launch a web browser and follow the prompts on the ClarkNet network registration page. For more instructions, see the tabs in Registering your Device above.

Need Help?

Most networking problems can be resolved quickly by contacting the Help Desk at helpdesk@clarku.edu or (508) 793-7745.

Contact Information

ITS Help Desk

Call or Email
Help Desk Hours - Fall 2022
  • Monday through Thursday: 8am – midnight
    Friday: 8am – 5pm
    Saturday: noon – 5pm
    Sunday: noon – midnight

    Hours may vary on university holidays.