Connect to the Clark Network

The Clark University campus network is a fast and reliable networking services for students, faculty, and staff, and is routinely updated to incorporate the newest technologies.

Network Registration

All devices on the Clark Network are required to meet minimum requirements. These include an up-to-date operating system and an up-to-date antivirus software. Once your computer has been checked for and met the minimum requirements, your device’s hardware address is recorded and you are allowed onto the network. Your registration will last for 26 months. After 26 months, you will be required to register your device again.

Registering your Device

Click the tabs below to see videos and step-by-step guides on how to register your device on the Clark network. Please note that while some screenshots may look different (due to system updates) the process outlined is still correct.

There are 3 steps to connecting your Windows device to the Clark University network for the first time.

Click here for step-by-step instructions for the entire Windows WiFi connection process.

Update Your Operating System: Please complete before arriving on campus.
Install & Update Your Antivirus: Please complete before arriving on campus.
- Sophos is available for free from Clark University. Click here for more information.
Connect & Register Your Device: Completed when you arrive on campus.

There are 3 steps to connecting your Mac device to the Clark University network for the first time.

Click here for step-by-step instructions on the entire MacOS WiFi connection process.

Update Your Operating System. Please complete before arriving on campus.
Install & Update Your Antivirus: Should be completed before coming to campus
- Sophos is available for free from Clark University. Click here for information.
Connect & Register Your Device: Completed when you arrive on campus.

It’s quick and easy to register your iOS device on the Clark University network when you arrive on campus.

Click here for step-by-step instructions on the entire iOS WiFi connection process

Common Situations

If you successfully registered your device, but are being asked to reregister each time you connect, you may need to turn off Private Address in your Wifi Settings. Click here for information on how to turn off your Private Address.

If after taking this step, you’re still having issues, please contact the Help Desk.

If on an iPad, Safari may try to register you as a laptop. If you receive a page asking you to Download CUSystemCheck, click here to follow the instructions to bypass this step (step 1b).

Alternatively you can use a different browser – such as Chrome or Firefox – to complete the registration, instead of using Safari.

If these steps don’t work, please visit the Help Desk in the Academic Commons for additional support.

It’s quick and easy to register your Android Phone or Tablet on the Clark University network when you arrive on campus.

Click here for step-by-step instructions on the entire Android WiFi connection process

Common Situations

If you successfully registered your device, but are being asked to reregister each time you connect, you may need to turn off MAC Randomization in your Wifi Settings. Click here for instructions on how to turn off MAC Randomization (page 2)

If after taking this step, you’re still having issues, please contact the Help Desk.

Clark’s Gadget network is used to connect ‘other’ devices that can’t use a browser to register with our network. This includes the following devices:

Gaming systems – XBox, Playstation, Switch, etc.
Smart hubs – Amazon Dot; Echo; Show, Apple Homepod, Google Home, etc.
Smart accessories – Wyze, Wemo, Hue, etc.
TV streaming devices – Apple TV, Chromecast, Firestick, etc.

Prior to registering these devices, you will need to locate the MAC address. These are often printed on the device themselves, or on the packaging. A MAC address has the form of a 12 digit number, in pairs – and often separated by dashes or colons (for example – 2E:CC:88:41:A1:B6).

Click here for step-by-step instructions on connecting Gadgets to Clark WiFi

Please note that our network does not currently allow casting from one device (laptop, phone, etc.) to another (smart tv, xbox, etc.) This page will be updated when that feature is available.

Common Situations

If you’ve misplaced the network password for your Gadget, and need to re-enter it, you will need to reset the registration. Click here for instructions on how to do so (page 2).

Please note that if you delete a Gadget from the registration page, you will need to wait 24 hours before re-registering that device.

Wireless Network

Click here for more information on our Wi-Fi network

Wired Network

Access to our wired network is provided in all offices, academic buildings, computing labs, the library and every residence hall room.

Connect your device with an Ethernet cable to a network port (wall jack)
Launch a web browser and follow the prompts on the ClarkNet network registration page. For more instructions, see the tabs in Registering your Device above.

Need Help?

Most networking problems can be resolved quickly by contacting the Help Desk at helpdesk@clarku.edu or (508) 793-7745.

Contact Information

ITS Help Desk

Call or Email

1-508-793-7745
helpdesk[at]clarku[dot]edu
Academic Commons, Plaza Level
Check Systems Status

Summer 2024 Hours

Monday-Friday: 8am – 5pm

Connect to the Clark Network

Network Registration

Registering your Device

Common Situations

I successfully registered, but it keeps prompting me to reregister.

The registration process wants me to download CUSystemCheck on my iPad.

Common Situations

I successfully registered, but it keeps prompting me to reregister.

Common Situations

I've misplaced the network password for my Gadget.

Wireless Network

Wired Network

Need Help?

ITS Help Desk