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Information Technology Services (ITS) provides centralized network file storage, sharing and backup services to individuals, groups and departments across the University. The various types of storage options are listed below.

File Storage Options

Class files shares, for course-related student data storage, are available to faculty who teach courses where students generate data and require a place to store the data during the course. Space is assigned to each student along with “modify” access granted on a per-student basis. Class file shares are considered temporary file shares and will be removed (deleting all content in the file share) 20 days after completion of the course.

The default amount of space provided is 1 GB total.

Click here to request a class share (login and fill out the form)

For additionally registered students please contact help desk or your Academic Technologist. Do not fill out a new form.

How to Connect to Class Shares

Faculty and students can map a drive to a class share on domain computers, that is, computers in faculty or administrative offices, teaching clusters or computer labs. However, the most often used method by students is through an SFTP client.

Available to: Students, Faculty

Default storage space: 1 GB

Academic and administrative departments can request file shares for groups of one or more faculty, staff, or student workers to access. All users in the group must have a Clark Account to access a departmental file share. Files in this storage space are shared among those who have been identified as needing access. The owner of a departmental share determines who has access to all the files in the share as well as what type of access. The access options are “Read-Only,” or “Full.” This access can be granted on a person-by-person basis, to groups, or to everyone; access on an individual file or directory basis is not available.

Available to: Faculty, Staff

Default storage space: 1GB.

 

OneDrive file storage is available to students, faculty and staff and is included in the Office 365 tool set. OneDrive for Business allows easy file-sharing with peers. Further, live collaboration on files is possible through a web browser.

Available to: Students, Faculty, Staff

Default storage space: 1TB

The Personal File Share is a private, network-based file storage area for each student, faculty, and staff. Think of your file share as a hard drive on the Clark network. Each Clark Account, whether faculty or staff gets 500 MB of space on the server. The files you place in your personal file share can be accessed only by you. You can access your files in a variety of ways from a variety of locations.

Direct Access

With direct access, your personal file share becomes available as an additional drive on your computer, and this happens automatically when you login to a computer within the Clark campus with your Clark Account.

  • Faculty/Staff: When you are logged in, with your Clark Account, to a Windows computer that is a member of the domain (such as those in administrative or faculty offices or tech spaces), your personal file share will map automatically as the “M:/” drive.

If M:/ drive does not map automatically, use one of the other connection methods or contact the Help Desk for assistance.

Available to: Faculty, Staff

Default storage space: 500 MB

Research files shares are available to faculty and staff associated with sponsored research projects. As with other shares, access permission can be configured on a per-user basis.

Available to: Faculty

Default storage space: 500 MB.

Mapping a Network Drive

Support Documents

FAQs

Every year, we get at least one call from a panicked Clarkie who’s computer has crashed just after finishing their work and have lost important documents. Data loss is a fact of life when you are relying on computers. You should ALWAYS have important files backed up in more than one place. Not doing this often leads to disaster.

The file server is much more secure than storing your files on your computer’s local hard drive. The file server’s hard drives are set up in a configuration called RAID (an array of disks) which ensures that, even in the event of a hard disk failure, there is almost immediate recovery of your files. The disks are also backed up to tape every night and the tapes used for back-ups are kept in a fireproof safe.

Whatever you want: Word documents, images, spreadsheets. The only file type that is not allowed is .exe files. These are the types of files used to install software.

There are several methods to connect to your file share which are slightly different.

Each staff and faculty member can map a drive to access their file share from on campus (or from off campus using the VPN). From off-campus or if visiting another computer where you are not logged in, you can use FTP or SFTP to access  file shares as well.

Contact Information

ITS Help Desk

Call or Email
HELP DESK SUPPORT HOURS FOR WINTER BREAK
  • Jan 4 – Feb 12
    Mon - Fri, 8 a.m. - 8.p.m.
    Sat/Sun, noon - 5 p.m.