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Clark University
Office of
Information Technology Services

Get Help

The ITS Help Desk offers the Clark community a single point of access for technology problem resolution.  Help Desk staff provide the first line of assistance to you.

If other ITS staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS “ticket” will be submitted to the specialist.

help desk girl on phone with computer

How Can We Help?

Common Issues

We recommend the following links to the most common questions. Not sure what type of help you need? Browse the listing of services.

Activate Your Clark Account Connect to the Network (Wifi or Wired) Get Antivirus Software Find Printing Resources Canvas Change your Password IT Services Check your Email
Contact Information

ITS Help Desk

Call or Email
Help Desk Hours

  • Fall Term Hours

    Mon-Th: 8am – 12am
    Fri: 8am – 5pm
    Sat: 12pm- 5pm
    Sun: 12pm -12am

    Hours may vary on university holidays.