Get Help

The ITS Help Desk offers the Clark community a single point of access for technology problem resolution.  Help Desk staff provide the first line of assistance to you.

If other ITS staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS “ticket” will be submitted to the specialist.

VPN Required to Submit A Ticket

In order to Submit a Ticket (using the link on this page), you will need to be on-campus, or connect to Clark’s VPN using Global Protect.

If you require support and do not have a Clark account or access to VPN, please email helpdesk@clarku.edu, or call 508-793-7745.