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Clark University
Office of
Information Technology Services

Clark University ITS provides Antivirus (AV) software,  for personally-owned computers. This is any student machine or faculty/staff machine that is not managed by ITS, but that is being brought to campus to connect to the Clark network.

AV software is designed to detect and remove viruses from computers. AV software can also protect against a wide variety of threats, including malicious software such as:

  • Keyloggers
  • Browser hijackers
  • Trojan horses
  • Worms
  • Rootkits
  • Spyware, adware, botnets
  • and Ransomware

AV works by scanning directories or specific files for known malicious patterns indicating the presence of malicious software and removing any malicious software it detects. Some antivirus software programs do this automatically in the background, while others notify users of infections and ask them if they want to clean the files.

FAQ's

You are responsible for the behavior of any personally-owned computer that will be connected to the campus network (wired or WiFi). Therefore you must take all reasonable precautions, including running antivirus software and keeping the virus definitions up to date.

To that end, the university has licensed antivirus software for all students and provided links to quality free antivirus software for faculty and staff personal computers. The following linked pages will provide downloadable antivirus installers for your personally-owned computer and will automatically update with newly released virus definitions as they are released.

Before installing any antivirus software: double check and remove any existing programs; instructions are provided below.

It is imperative that you keep your AV software up-to-date with the latest virus definitions or .dat files. Antivirus software is generally updated daily. Make sure that you are getting those updates! If you aren’t sure how to check that your AV is up to date, please follow the appropriate directions below to get the latest updates:

It is important for the health of your computer to run a virus scan on a weekly basis. If you aren’t sure how to run a scan, please follow the appropriate directions below to scan your computer.

If you are uncertain how to remove the McAfee VirusScan software, here are some instructions that can help.

Contact Information

ITS Help Desk

Call, email or visit
Starting Saturday, March 21st the Help Desk will no longer provide in-person support. Phone or email support is available during the hours of operation:
  • Monday – Thursday: 8 AM - 8 PM
  • Friday: 8 AM- 5 PM
  • Saturday & Sunday: 12 PM - 5 PM