Whether you’re graduating or exploring a new opportunity, make sure to take care of your Clark account prior to leaving Clark University so you can stay in touch and save any important information.
If you’d like assistance with this process, or if you have questions, please contact the ITS Help Desk.
Check files stored on your device and in your OneDrive account
Files stored on your device can be found in Pictures, Documents, Downloads, Desktop, etc. There is no need to check file shares.
OneDrive can be found in the OneDrive section of your Finder or File Explorer windows, or through your ClarkYOU portal.
Identify documents you’d like to keep, documents that are pertinent to ongoing university business, and documents that do not need any actions.
For files you’d like to keep: Relocate these files and folders to another location, such as a personal Google Drive, a personal iCloud account, a personal OneDrive account, or a personal hard drive.
For files pertaining to university business: Identify the correct person or party who will need the file(s) after your departure and send them via email or upload them to a shared library or Team, depending on your department’s workflow.
Identify and update accounts associated with your Clark email
If you receive emails from your social media accounts, banking institutions, or stores you frequent, please contact these places to update your contact information to a personal email address so your access to these accounts is not affected by your departure.
Set up an out of office message on your last day at Clark
This message should alert the recipient you are no longer at Clark and provide an alternative means of communication, such as your personal email address. This message should not have an expiration date, as it should remain active until your account is permanently deleted following Clark University’s account policy.
Set Out of Office message in Outlook for Windows
Set Out of Office message in Outlook for Mac
Set Out of Office message in Outlook for Web
Export your Outlook data (optional)
If you’d like to save an archived copy of your Clark email correspondence, export your account using the Outlook app on either a Windows or Mac computer. At this time, exporting from the online version of your Clark Outlook account is not available. Please note that to open these files, you will need access to the Outlook app on a personal device.
Export Outlook on Windows
Export Outlook on Mac
Once you have the exported Outlook file, move it to another location, such as a personal Google Drive, a personal iCloud account, a personal OneDrive account, or an external hard drive.
Identify and update accounts associated with your Clark email
If you receive emails from your social media accounts, banking institutions, or stores you frequent, please contact these places to update your contact information to a personal email address so your access to these accounts is not affected by your departure.
Check files stored in your OneDrive account
OneDrive may be a location within the Finder or File Explorer windows on your device. Your account may also be accessed through your ClarkYOU portal. Transfer any files you’d like to keep to another location, such as a personal Google Drive, a personal iCloud account, a personal OneDrive account, or an external hard drive.
Set up an out of office message on your last day at Clark
This message should alert the recipient you are no longer at Clark and provide an alternative means of communication, such as your personal email address. This message should not have an expiration date, as it should remain active until your account is permanently deleted following Clark University’s account policy.
Set Out of Office message in Outlook for Windows
Set Out of Office message in Outlook for Mac
Set Out of Office message in Outlook for Web
Export your Outlook data (optional)
If you’d like to save an archived copy of your Clark email correspondence, export your account using the Outlook app on either a Windows or Mac computer. At this time, exporting from the online version of your Clark Outlook account is not available. Please note that to open these files, you will need access to the Outlook app on a personal device.
Export Outlook on Windows
Export Outlook on Mac
Once you have the exported Outlook file, move it to another location, such as a personal Google Drive, a personal iCloud account, a personal OneDrive account, or an external hard drive.