Policies and Standards
Clark Account Policy
The Clark Account provides access to computing resources across the University.
View PolicyAppropriate Use Policy
This policy sets forth standards for responsible and acceptable use of Clark University’s Information Technology Systems (ITS) resources.
View PolicySecurity Extension to Appropriate Use Policy
The purpose of this Security Extension to the Policy on Appropriate Use of Clark’s Information Technology System is to define the policy governing connecting devices to the network.
View PolicyNetwork File Services and Storage Policies
Information Technology Services (ITS) provides centralized network file storage, sharing and backup services to individuals, groups and departments across the University. Review the purpose of these policies.
View PolicyRemote Access Policy
This policy is to state the requirements for remote access to computing resources hosted at Clark University using Virtual Private Network (VPN) technology.
View PolicyData Security Policy – All Employees
Take the time to review our Data Security Policy for All Faculty, Staff and Student Employees.
View PolicyData Security Policy – Supervisors and Data Managers
Take the time to review our Data Security Policy for Supervisors, Data Managers and Data Custodians.
View PolicyDocument Retention and Destruction Policy
This policy supplements and supports the Clark University Data Security Policies by defining the University’s procedures for retaining and destroying documents containing any Confidential and/or Restricted data types.
View PolicyChange Management Policy
The purpose of change management is to ensure that standardized methods and procedures are used to alter the production environment, minimizing negative impact to services and customers and ensure audit compliance.
View PolicyCopyright Compliance
Clark University expects all members of its community to respect the rights of intellectual property ownership by adhering to the United States copyright laws.
View StandardsFile Sharing and Copyright Awareness
Clark University provides its faculty, staff and students with access to the electronic resources they need to support its mission of education, research and service. Learn about our policies for file sharing and copyright.
View StandardsFile Sharing and the Higher Education Opportunity Act
Learn about Filing Sharing and the Higher Education Opportunity Act and how is it related to P2P file sharing.
View StandardsEmail Policy
The purpose of this policy is to ensure the proper use of Clark University’s electronic mail communication system and make users of the email system aware of what Clark University deems to be acceptable and prohibited use.
View PolicyEmail List Serve Policy
The purpose of a list must be to further or augment one of the primary activities of the University, which include education, research, and teaching.
View PolicyPrivacy Policy
This privacy policy sets out how Clark uses and protects any information that you give to Clark when you use Clark-controlled and operated websites as well as other information you may provide to us from time to time.
Privacy policyITS Help Desk
1-508-793-7745
Academic Commons, Plaza Level
- Friday, Oct. 11: 8 am – 5 pm
- Saturday, Oct. 12: Closed
- Sunday, Oct. 13: Closed
- Monday, Oct. 14: Closed
- Tuesday, Oct. 15: 8 am – 12am