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Media Services is a part of ITS and provides AV support for classes and events on campus.

We are here to help with smaller requests such as Zoom support, students borrowing equipment for a project , or lending faculty/staff laptops for a travel or events. We also work closely with the institution on large events–we have handled the AV for large conferences, commencement and the State of the University. We also work with external contractors to transform athletic spaces for formal events including the use of video displays or live webcasts.

Whatever your need, please get in touch with ITS so we can help your vision come to life.

We also maintain an equipment lending inventory that may be utilized for academic and administrative (including short-term use for academic projects) purposes and/or for use while traveling on University business.

The lending items include: projectors, still and video cameras, document cameras, audio recording and playback devices, microphones, DVD players (including region free models), iPads and more.

Visit theĀ pricing page for a list of equipment and services that are available for reservation/delivery. If you are looking for something not on the list, please call.

To begin a conversation about how ITS can help, contact the Help Desk (508-793-7745, with information about your request.

Media Services will confirm all reservations via email once we enter them into our reservation system. This generally happens within one business day of a request. If you do not receive a confirmation, please call to follow-up on your request.

All equipment is available on a first-come, first-served basis. For reservations of equipment or services that involve staffing/delivery/software installation, we request approximately 2 weeks notice. If you do not require delivery, feel free to contact us with as little as one business day’s notice. Assuming inventory availability we should be able to meet your needs.

In cases where a faculty member is requiring or suggesting students make use of Media Services equipment to complete projects, we request that the faculty member give us advance notice so that we can ensure we have adequate resources available to accommodate potential need.

In the case of recurring requests for projector/laptops or laptop carts, we will first look to meet requests in one of the University’s technology-equipped classrooms or teaching labs.

Weather and building conditions impact our ability to deliver equipment. If we are unable to meet your needs or accommodate your reservation, we will let you know as soon as possible and work with you as best we can to find an alternative solution.

Contact Information

ITS Help Desk

Call or Email
Summer 2024 Hours
  • Monday-Friday: 8am – 5pm
    Wed., June 19: Closed in observance of Juneteeth