LastPass
LastPass at Clark
- Students
- Faculty/Staff Clark Account
- Faculty/Staff Family Accounts
Clark University has partnered with LastPass to offer LastPass Premium to all students.
If you already have a LastPass account, visit the registration page and use the same personal email address as previously used with LastPass to receive a free premium upgrade.
If you’re new to LastPass, visit the registration page and enter a personal (non-clarku.edu) email account below to get started.
Student RegistrationSupport
All support for student Premium accounts are provided directly by LastPass.
LastPass SupportClark ITS strongly recommends using LastPass Premium for any Clark passwords, and following our guidelines for secure sharing.
To begin using LastPass, locate and follow the instructions in the invitation email sent to your Clark account with the subject line “LastPass account created”. If you can’t locate that invitation email, please contact the Help Desk (helpdesk@clarku.edu).
Once your account has been activated, install a browser extension to your most commonly used browser(s) (Chrome, Firefox, Edge, Safari, etc.) Click here to download the correct extension.
Finally log in with your Clark email address. You will be directed to the usual Clark login page to authenticate.
Clark University has partnered with LastPass to offer LastPass Family to all Faculty and Staff. This will allow you to share your LastPass benefits with up to 5 trusted family members or friends.
To take advantage of this benefit, you will first need to activate your Clark LastPass account, and install a browser extension. Click on the Faculty/Staff Clark Account tab for more instructions on how to activate your Clark account.
Once these steps have been completed, click here to see a step-by-step guide on activating your Family benefit and setting up your Family accounts.
FAQs
What is a password manager?
A password manager is an app on your phone, tablet or computer that stores your passwords, so you don’t need to remember them. Once you’ve logged into the password manager using a ‘master’ password, it will generate and remember your passwords for all your online accounts. Many password managers can also enter your passwords into websites and apps automatically, so you don’t even have to type them in every time you log in.
Why should I use a password manager?
We’re often told that the passwords for our online accounts should be really strong, and to not use the same password anywhere else. Especially for those important accounts like for your Clark passwords, banking, shopping and social media.
The trouble is, most of us have lots of online accounts, so creating different passwords for all of them (and remembering them) is hard.
This is where a password manager like LastPass can help. LastPass can store all your passwords securely, so you don’t have to worry about remembering them. This allows you to use unique, strong passwords for all your important accounts (rather than using the same password for all of them, which you should never do).
In addition, many password managers are helpful because they can:
- synchronize your passwords across your different devices, making it easier to log on, wherever you are, and whatever you’re using
- help spot fake websites, which will protect you from phishing attacks
- let you know if you’re re-using the same password across different accounts
- notify you if your password appears within a known data breach so you know if you need to change it
- work across platforms, so you could (for example) use a single password manager that would work for your iPhone and your Windows desktop
How secure is LastPass?
Clark’s implementation of LastPass has been designed to maximize the level of security, to the highest possible. Multiple departments, including ITS, rely on LastPass to protect credentials. The combination of LastPass and its integration with your existing Clark credentials in Microsoft, required password complexity, and multifactor authentication offers enhanced security of your content within LastPass. This architecture requires both LastPass and Microsoft be compromised to access our Vaults.
Can Clark’s ITS department see my passwords?
No. Clark ITS, nor any other user, can see passwords stored outside of Shared Folders in your Vault. Passwords stored within Shared Folders are visible to users who have been granted access.
How can I share passwords securely?
To learn more about secure sharing, please review the Guidelines for Sharing Passwords.
Do I have to use LastPass?
LastPass is being offered as a benefit to the campus to support more secure sharing and maintenance of passwords. While we do strongly recommend using LastPass, especially for shared Clark passwords, ITS is not requiring its use.
In the future, individual departments who manage many shared passwords may require the use of LastPass for sharing and maintenance, and ITS will be happy to support this effort.
Staff/Faculty: Should I store the password for my Clark account/email in LastPass?
Since you will use your Clark password to log into LastPass, you should choose a password that is secure, and that you can remember. However, it is still a good idea to store your password for your Clark account in LastPass to make it quicker and easier to sign in to different systems.
If you’ve stored your Clark account password in LastPass, but have forgotten it, please contact the Help Desk to have it reset.
Students: What happens to my LastPass account when I graduate or leave Clark?
When you graduate from Clark you will continue to have access to LastPass premium (linked to your non-Clark email address) for as long as Clark University subscribes to LastPass as a password manager.
Should Clark end its relationship with LastPass, your account will be transitioned to a free LastPass account. This will mean that you will continue to have access to any password saved to your vaults, but will lose access to premium features.
Staff/Faculty: What happens to my LastPass account when I leave Clark?
When you leave Clark as a staff or faculty member, your Institutional LastPass account will be disabled.
The accounts that you’ve created as part of your LastPass Family benefit will be transitioned to free LastPass accounts. This will mean that you will continue to have access to any password saved to your family and personal vaults, but will lose access to family and premium features.
Staff/Faculty: My department currently uses KeePass for Clark passwords. How should we transition to LastPass?
LastPass supports importing passwords from a variety of other password managers, and provides an import tool for many of the most popular applications.
However, there is a known issue with using the import tool for importing from KeePass and so we recommend you import using CSVs. Click here for more information on how to import via CSV.
ITS Help Desk
1-508-793-7745
Academic Commons, Plaza Level
- Monday – Friday: 8 am – 12 am
- Friday: 8 am – 5 pm
- Saturday: 12 pm – 5 pm
- Sunday: 12 pm – 12 am