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Custodial Services

Basic Services

Facilities Management’s Custodial Services department is responsible for the daily cleaning of University academic, administrative, and residential buildings. Custodial Services also provides cleaning services in support of special university events and emergent needs, such as floods and biohazard cleanups.

Administrative buildings are cleaned Monday through Friday. Through our green cleaning program, we implement cleaning procedures and schedules that are safe for the community and environment. We are committed to professional excellence and pride in the service that we provide to Clark students, staff and guests.

Introducing Tiny Trash

As part of Clark’s continuing effort to reduce waste, we are providing faculty and staff a Tiny Trash container that will hook onto your desk-side recycling bin. Recyclable items (all paper plus cardboard, aluminum cans, plastic and glass containers) can be put together in your desk-side recycling bin – easy! Please empty containers first to keep the recycling dry and clean. Non-recyclable trash (food scraps, dirty paper items, plastic bags, wrap & wrappers, Styrofoam) go in your Tiny Trash container, or alternatively, be deposited in common area waste bins.

Each office or department will also be provided with large communal trash and recycling bins, and you will be responsible for emptying your desk-side recycling bin and your Tiny Trash container into these shared containers. Custodial Services will continue to remove waste from the large bins as scheduled.

trash bin

What is Trash?

  • food scraps
  • fruit peel, core, pit
  • chip bag
  • plastic wrappers
  • plastic bags and film
  • styrofoam
  • used paper goods
    (example: cup, napkin, wrapper, towel)

Everything Else = Recycle!

Basic Daily Services

  • Pick up any litter.
  • Empty all trash receptacles and replace liners as needed.
  • Clean and disinfect water fountains.
  • Clean kitchenettes area (after-hours only).
  • Dust window sills.
  • Clean glass doors .
  • Clean elevator, including elevator tracks and saddles.
  • Vacuum all floors.
  • Wet-mop all hard floor surfaces in entryway, corridors, kitchens, stairwells, elevators, and common areas.

Basic Weekly Services (once per week)

  • Vacuum carpeted floors.
  • Dust window sills, trim, and furniture (personal items will not be moved).
  • Spot clean walls, fixtures, and furniture.

Basic Monthly Services (once per month)

  • Clean trash receptacles

Biannual (twice per year)

  • Steam-clean carpeted areas.
  • Strip and wax tiled areas.
  • Machine scrub restroom floors.

Emergency Issues

Facilities Management’s normal business hours are Monday through Friday from 7:30 a.m. to 5 p.m. (except for campus-recognized holidays).

During normal business hours, all facilities-related emergencies should be directed to Facilities Management by calling extension 7566 (508-793-7566).

Outside normal business hours, all facilities related emergencies should be directed to University Police by calling extension 7575 (508-793-7575).

Routine facility related issues should be reported by submitting an online work request at Online work requests can only be submitted from within the Clark campus network — e.g., you need to be on the Clark network in order to use the work order system.


Custodial Services custodians work three shifts:

  • First shift works Monday through Friday from 7 a.m. to 3:30 p.m.
  • Second shift works Monday through Friday from 3 p.m. to 11:30 p.m.
  • Third shift works Sunday through Thursday from 11 p.m. to 7:30 a.m.
    • Supplemental weekend Custodial staff are added as needed during the academic year.
    • Event support services regular schedule is Monday through Friday from 7 a.m. to 3:30 p.m.
Contact Information

Facilities Management

Administrative Office
Hours of Operation
  • Monday through Friday
    7:30 a.m. – 5 p.m.

  • For emergencies outside of normal Facilities Management hours, please contact University Police at 1-508-793-7575.