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Refund Policy

What You Need to Know

Students who officially withdraw or take an official leaves of absence from Clark University are required to submit paperwork to the Dean of Student’s Office.

The refund policy covers these scenarios:

  • Withdrawal or official leave of absence by the final day of Add/Drop:  A student who officially withdraws from the University, or takes a leave of absence by the final day of Add/Drop, will receive a 100 percent refund on tuition and mandatory fees.
  • Withdrawal or official leave of absence after the second quarter of the semester: There is no reduction in charges.
  • Leaving because of a suspension, dismissal, or expulsion: If a student is suspended, dismissed, or expelled from the University, there will be no reduction in charges.

How do you want to receive your refund?

The easiest way is direct deposit to your bank. But if you prefer, you can receive a paper check in the mail.

Refund Schedules

Fall 2020 Full Term Refund Schedule
Start Date End Date Refund %
April 1, 2020 September 2, 2020 100%
September 3, 2020 September 18, 2020 50%
September 19, 2020 October 14, 2020 25%
October 15, 2020 December 4, 2020 0%
Part of Term A Fall 2020 Refund Schedule
Start Date End Date Refund %
April 1, 2020 September 2, 2020 100%
September 3, 2020 September 3, 2020 50%
September 4, 2020 September 14, 2020 25%
September 15, 2020 October 6, 2020 0%
Part of Term B Fall  2020 Refund Schedule
Start Date End Date Refund %
April 1, 2020 October 17, 2020 100%
October 18, 2020 October 18, 2020 50%
October 19, 2020 October 28, 2020 25%
October 29, 2020 December 4, 2020 0%
Fall 2020 ALCI  Refund Schedule
Start Date End Date Refund %
April 1, 2020 September 2, 2020 100%
September 3, 2020 September 18, 2020 50%
September 19, 2020 October 14, 2020 25%
October 15, 2020 December 4, 2020 0%

Where will my refund be sent?

You have the power to indicate where you want your refund check to be sent.  Direct deposit is a safe and easy way to have funds deposited directly into an account at the financial institution of your choice in the United States. Students can use Direct Deposit for Student Accounts Refunds, Fellowship Stipends, Travel Reimbursement, and Payroll Wages.

Direct Deposit FAQs

The University’s bank will electronically instruct your financial institution to credit your account for the amount owed to you on the predetermined date.  Your financial institution then deposits this money into your account and charges the University’s bank account.  You may have an account at almost any financial institution in the United States.

If you are receiving a direct deposit, you will receive an e-mail message to your Clark email account. The deposit will be reflected on your monthly statements from your financial institution.

Yes, it is a different form and must be submitted to the Financial Aid Department for undergraduates and to the Payroll Department for graduate students.

Update your banking information by completing a new fillable Student Direct Deposit Authorization Form. Please do not close your account until the updated paperwork has been submitted. If the account is closed beforehand, it will delay receiving any refund in process.

Update your banking information by completing a new fillable Student Direct Deposit Authorization Form.

Yes. A U.S. bank account is necessary for you to receive direct deposit payments. Some financial institutions offer free or low-cost checking or savings accounts when you use direct deposit.

No. Only you can approve the withdrawal of money from your account. The University cannot obtain your account balance or any other personal information. They only have access to the information you provided when you signed up for Direct Deposit.  Receiving your money through direct deposit is more confidential than being paid by check because fewer people are involved in the delivery and deposit of your payment. Note: Within a limited time, if it is determined that the refund was issued in error we will reverse the amount.

Paper Check

If you prefer a paper check, you can add, update, and remove your refund address through CU Web.

Instructions:

  • Log into CU Web
  • Click Personal Information Tab from the main page
  • Select Update Address(es) and Phone(s)
  • Select Refund Address from drop down menu at bottom of page
  • Submit
  • Enter refund address.  Note:  “Valid from this date” is a required field
  • Submit

If you do not add a refund address, your refund will be sent to your campus mailbox, or department.  If you do not have a campus mailbox or specific department address, your refund will be mailed to your home address.

Questions

If you have any questions, please contact the Student Accounts Office at 1-508-421-3801.

Contact Information

Student Accounts

Mailing Address