What You Need to Know
Students who officially withdraw or take an official leaves of absence from Clark University are required to submit paperwork to the Dean of Student’s Office.
The refund policy covers these scenarios:
- Withdrawal or official leave of absence by the final day of Add/Drop: A student who officially withdraws from the University, or takes a leave of absence by the final day of Add/Drop, will receive a 100 percent refund on tuition and mandatory fees.
- Withdrawal or official leave of absence after the second quarter of the semester: There is no reduction in charges.
- Leaving because of a suspension, dismissal, or expulsion: If a student is suspended, dismissed, or expelled from the University, there will be no reduction in charges.
How do you want to receive your refund?
The easiest way is direct deposit to your bank. But if you prefer, you can receive a paper check in the mail.
New Process: Student Account eRefunds Through TouchNet
Electronic Refund Profile
In the coming months, we will transition to student account electronic refunds via TouchNet only. You may have already set up ACH Direct Deposit for previous refunds, and other University payments will continue to process that way, but in order to receive ongoing electronic refunds specifically from your student account you must set up your banking information in TouchNet. It’s fast and easy!
- Log on to Clark You: email@example.com and Password
- Select Main Menu from selections on left
- Select Registrar’s Office, Student Account and Financial Aid
- Select Student Account Information
- Select View and Pay Student Account
- Click the Electronic Refunds link in the My Profile Setup menu
Other University Payments
All other payments to you, such as payroll, student club reimbursements, prizes, participant payments, etc. will continue to be processed by Clark using payment profiles set up in Banner. This means students may have TWO direct deposit profiles set up; one for student account refunds in TouchNet and another for all other university payments and payroll.