{"id":806,"date":"2026-06-16T16:48:01","date_gmt":"2026-06-16T20:48:01","guid":{"rendered":"https:\/\/www.clarku.edu\/wordpress\/?p=806"},"modified":"2026-06-16T16:48:03","modified_gmt":"2026-06-16T20:48:03","slug":"clarku-wordpress-support-is-changing","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/wordpress\/updates\/clarku-wordpress-support-is-changing\/","title":{"rendered":"ClarkU WordPress support is changing"},"content":{"rendered":"\n

Dear web publishers,<\/p>\n\n\n\n

Our team is currently outpaced by support requests, so we need to change the way we offer it, and we thank you in advance for your understanding and cooperation.<\/p>\n\n\n\n

We ask that you still use the web support request form<\/a>, and we’ve removed some required fields to make it easier for you. Please be sure to include a description of what the issue is, and also how the page in question should be. And please allow seven days for a response to your request.<\/p>\n\n\n\n

    \n
  1. We’re all going to have work a little harder to keep everything running smoothly. Please try to make any changes on your own before requesting support.<\/li>\n\n\n\n
  2. We’ll continue to offer WordPress training. If you’re not able to make the updates that you need to make, we’ll schedule for training to teach you the skills you need.<\/li>\n\n\n\n
  3. Be sure to use Clark’s WordPress site as a reference<\/a>, and try a web search to answer any WordPress questions, it’s often correct.<\/li>\n<\/ol>\n\n\n\n

    Thank you again for sticking with us as we adapt to this new support model.<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    We are updating the way we provide support to the community, and we thank you in advance for your patience and cooperation.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5],"tags":[],"class_list":["post-806","post","type-post","status-publish","format-standard","hentry","category-updates"],"yoast_head":"\nClarkU WordPress support is changing - ClarkU WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/wordpress\/updates\/clarku-wordpress-support-is-changing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ClarkU WordPress support is changing\" \/>\n<meta property=\"og:description\" content=\"We are updating the way we provide support to the community, and we thank you in advance for your patience and cooperation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clarku.edu\/wordpress\/updates\/clarku-wordpress-support-is-changing\/\" \/>\n<meta property=\"og:site_name\" content=\"ClarkU WordPress\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-16T20:48:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T20:48:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jpennypacker\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.clarku.edu\\\/wordpress\\\/updates\\\/clarku-wordpress-support-is-changing\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.clarku.edu\\\/wordpress\\\/updates\\\/clarku-wordpress-support-is-changing\\\/\"},\"headline\":\"ClarkU WordPress support is changing\",\"datePublished\":\"2026-06-16T20:48:01+00:00\",\"dateModified\":\"2026-06-16T20:48:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.clarku.edu\\\/wordpress\\\/updates\\\/clarku-wordpress-support-is-changing\\\/\"},\"wordCount\":193,\"articleSection\":[\"Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.clarku.edu\\\/wordpress\\\/updates\\\/clarku-wordpress-support-is-changing\\\/\",\"url\":\"https:\\\/\\\/www.clarku.edu\\\/wordpress\\\/updates\\\/clarku-wordpress-support-is-changing\\\/\",\"name\":\"ClarkU WordPress support is changing - 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