{"id":20,"date":"2025-09-12T09:46:46","date_gmt":"2025-09-12T13:46:46","guid":{"rendered":"https:\/\/www.clarku.edu\/saair\/?page_id=20"},"modified":"2025-09-15T10:16:02","modified_gmt":"2025-09-15T14:16:02","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.clarku.edu\/stair\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45rem\">\n<h3 class=\"wp-block-heading\">Why isn\u2019t the Clark Analytics site working for me?<\/h3>\n\n\n\n<p>From time to time, Clark Analytics may stall in browsers due to security reasons. If you know you have access to the Clark Analytics site, we recommend going <a href=\"https:\/\/login.microsoftonline.com\/logout.srf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. This will forcibly log you out of your SSO session. You\u2019ll eventually see an ADFS error page, but that\u2019s OK.<\/p>\n\n\n\n<p>Then, go back to Clark Analytics and authenticate through CAS. In a pinch, try using a different web browser or Incognito mode.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Clark enrollment<\/summary>\n<p><strong>Enrollment headcount<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download the <a href=\"https:\/\/www.clarku.edu\/stair\/facts\/\" target=\"_blank\" rel=\"noreferrer noopener\">Factbook<\/a> from the STAIR Website<\/li>\n\n\n\n<li>FTFY and all undergraduates: Sec 1.02<\/li>\n\n\n\n<li>Graduate headcount: Sec 1.03<\/li>\n\n\n\n<li>Full-time\/Part-time\/ FTE: Sec 1.04<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Student demographics<\/summary>\n<ul class=\"wp-block-list\">\n<li>Country and Citizenship: Factbook Sec 2.4-2.6<\/li>\n\n\n\n<li>Gender: Factbook Sec 2.1<\/li>\n\n\n\n<li>Race\/Ethnicity: Factbook Sec 2.2<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Graduation and retention rates<\/summary>\n<p>2nd year retention rate and 6 year retention rate: Factbook Sec 4.1 or <a href=\"https:\/\/analytics.clarku.edu\/#\/workbooks\/158\/views\" target=\"_blank\" rel=\"noreferrer noopener\">Persistence, Retention, and Graduation Dashboard<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Majors\/minors\/concentrations<\/summary>\n<p>See <a href=\"https:\/\/analytics.clarku.edu\/#\/views\/MajorsMinorsandConcentrations\/MajorProfile?:iid=3\" target=\"_blank\" rel=\"noreferrer noopener\">Department Chair Dashboard \u2013 Majors, Minors and Concentrations<\/a> or Factbook Sec 1.05 \u2013 1.06<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Degrees awarded<\/summary>\n<p>Factbook Sec 4.2 \u2013 4.4 for further information and Factbook Sec 2 for demographics<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-white-color has-dark-warm-gray-background-color has-text-color has-background has-link-color wp-elements-01f1e2f5fa96fc17e6dd78360287869c is-layout-constrained wp-container-core-group-is-layout-c385debf wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<h4 class=\"wp-block-heading\">Relevant links<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.clarku.edu\/about\/facts\/\" target=\"_blank\" rel=\"noreferrer noopener\">Clark Fast Facts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.clarku.edu\/stair\/wp-content\/uploads\/sites\/95\/Clark-CDS-2024-25.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Clark\u2019s Annual Common Data Set Profile<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.clarku.edu\/stair\/wp-content\/uploads\/sites\/95\/Clark-Retention-and-Graduation-Rate.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">HEOA Retention and Graduation Rate<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/analytics.clarku.edu\/#\/explore\" target=\"_blank\" rel=\"noreferrer noopener\">Clark Analytics<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why isn\u2019t the Clark Analytics site working for me? From time to time, Clark Analytics may stall in browsers due to security reasons. If you know you have access to the Clark Analytics site, we recommend going here. This will forcibly log you out of your SSO session. You\u2019ll eventually see an ADFS error page, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Frequently Asked Questions | Strategic Analytics, Assessment &amp; Institutional Research | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/stair\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Why isn\u2019t the Clark Analytics site working for me? From time to time, Clark Analytics may stall in browsers due to security reasons. If you know you have access to the Clark Analytics site, we recommend going here. This will forcibly log you out of your SSO session. 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