{"id":30201,"date":"2026-10-22T15:21:40","date_gmt":"2026-10-22T19:21:40","guid":{"rendered":"https:\/\/www.clarku.edu\/news\/?post_type=story&#038;p=30201"},"modified":"2026-10-26T10:46:52","modified_gmt":"2026-10-26T14:46:52","slug":"successful-sustainability-relies-on-a-lot-of-people-doing-a-little","status":"publish","type":"story","link":"https:\/\/www.clarku.edu\/news\/2026\/10\/22\/successful-sustainability-relies-on-a-lot-of-people-doing-a-little\/","title":{"rendered":"Successful sustainability relies on a lot of people doing a little\u00a0"},"content":{"rendered":"\n\n\n<p id=\"h-kortni-wroten-m-s-mba-20-returned-to-clark-on-sept-1-as-the-university-s-director-of-sustainability-filling-a-role-that-had-been-vacant-for-five-years-during-her-job-interview-she-toured-campus-and-was-thrilled-to-see-students-carrying-reusable-grab-and-go-food-containers-she-had-spent-years-trying-to-launch-a-program-like-that-in-her-previous-job-at-umass-chan-medical-school-at-clark-it-was-already-running\">Kortni Wroten, M.S.\/MBA \u201920, returned to Clark on Sept.1 as the University\u2019s director of sustainability, filling a role that had been vacant for five years. During her job interview, she toured campus and was thrilled to see students carrying reusable grab-and-go food containers. She had spent years trying to launch a program like that in her previous job at UMass Chan Medical School \u2014 at Clark, it was already running.<\/p>\n\n\n\n<p>Six weeks after becoming a Clark employee, she talked with us about her path back to Clark, her priorities, what really happens to a recycling bin, and why small changes matter.<\/p>\n\n\n\n<p><strong>You earned a dual degree at Clark \u2014 an MBA plus a master\u2019s in environmental science and policy. How has that combination helped your career?<\/strong><\/p>\n\n\n\n<p>A lot of sustainability is about change management, and change can be hard for people. My business courses taught me how to enact long-lasting change in an organization. That\u2019s helped me meet people where they are, build trust, and then work together on sustainability changes, whether at a town, a utility, or a university.<\/p>\n\n\n\n<p>I also learned that sustainability often brings financial benefits. Saving energy is a huge one for many organizations, especially now. Sharing resources and redistributing surplus can be a big win for both sustainability and the budget, and I\u2019ve brought programs like that to every place I\u2019ve worked.<\/p>\n\n\n\n<aside class=\"wp-block-group alignright boxout has-light-green-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"is-style-intro has-medium-font-size\">How can people get involved in Clark\u2019s sustainability efforts?<\/p>\n\n\n\n<p>Please reach out! I\u2019m so happy to partner with others on campus. I want to help, highlight, and boost efforts that are already happening. Telling those stories goes a long way.<\/p>\n\n\n\n<p>If folks want to volunteer, there are always ways to get involved, not just with my office. I have great relationships with the City of Worcester\u2019s sustainability and resilience team. They have tons of volunteer opportunities.<\/p>\n<\/aside>\n\n\n\n<p>Speaking the language of business has helped in many ways: making the business case for sustainability initiatives, building a budget, and working with procurement offices on policies for buying eco-friendly products. I\u2019m looking forward to bringing that expertise to Clark\u2019s operations and working together to build upon our culture of sustainability.<\/p>\n\n\n\n<p>During my master\u2019s program, I interned with the Town of Concord, Massachusetts, and completed my capstone with the City of Cambridge. I fell in love with how you can work so hard on sustainability and actually see the fruit of your labor. Whether it\u2019s developing guidance, installing charging stations, decarbonizing a building, or moving something off fossil fuels, you can see a project through from concept to completion.<\/p>\n\n\n\n<p>In my capstone, I worked with Cambridge\u2019s Community Development Department on a strategy to reduce emissions through sustainable procurement. That means looking at everything you buy \u2014 paper, cleaning products, electronics, even the services you contract for \u2014 and using those purchases to support social and environmental sustainability.<\/p>\n\n\n\n<p>I researched how cities and towns across the country build sustainability and social good into their contracts and purchases, whether by buying eco-labeled products or working with social impact suppliers. The project let me use both my business and environmental policy skills, and I got to present it to the city.<\/p>\n\n\n\n<p>Changing procurement can be challenging because there\u2019s a lot of \u201cWell, this is how it\u2019s always been done.\u201d That\u2019s where change-making skills come in.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>As I get to know people around campus, all I hear is positivity.<\/p><cite>Kortni Wroten<\/cite><\/blockquote><\/figure>\n\n\n\n<p><strong>You were at UMass Chan Medical School before Clark. What brought you back?<\/strong><\/p>\n\n\n\n<p>I was very happy at UMass Chan; it\u2019s a fabulous institution. But when I saw this job listed, I couldn\u2019t say no and had to apply.<\/p>\n\n\n\n<p>I had a wonderful time as a student here, and I felt so supported in both my academics and my job search. Sustainability is my passion, but I also wanted future job security, and my network at Clark was so helpful. Clark also has a great reputation and a long history of environmental education and climate action.<\/p>\n\n\n\n<p>I love being in a role where I can mentor students. Clark has so many sustainability stewards and passionate people. I knew I\u2019d be supported and connected here, and able to help others in their sustainability journeys.<\/p>\n\n\n\n<p><strong>How are you finding Clark\u2019s culture of sustainability?<\/strong><\/p>\n\n\n\n<p>When I saw the reusable takeaway containers on my interview tour, I was so excited. I wanted to do that in my previous role so badly, but it took a lot of socializing to get there. Seeing it here told me sustainability had kept moving forward even without someone in my role.<\/p>\n\n\n\n<p>As I get to know people around campus, all I hear is positivity. Efforts are already happening, just in a decentralized way. For example, there\u2019s a Microsoft Teams channel for exchanging surplus items, and I\u2019m going to help promote that.<\/p>\n\n\n\n<p>I also learned that students had petitioned for the University to hire a director of sustainability. That\u2019s a wonderful indicator of a strong sustainability culture. It told me I wouldn\u2019t be alone in this role; I\u2019d have the support of the campus. And that\u2019s all I\u2019ve felt so far. People keep saying, \u201cTell us how we can work with you.\u201d<\/p>\n\n\n\n<p><strong>What\u2019s taking up most of your time right now?<\/strong><\/p>\n\n\n\n<p>Collecting data for STARS, the Sustainability Tracking, Assessment &amp; Rating System. It\u2019s administered by AASHE, the Association for the Advancement of Sustainability in Higher Education. Almost all the public and private schools I know of report to it, and you get a score that helps you see how well you\u2019re advancing sustainability and where you can improve.<\/p>\n\n\n\n<p>STARS audits everything from academics and research to what we buy and how we dispose of it. It even looks at pay equity, social sustainability, and wellness programs.<\/p>\n\n\n\n<p>Schools are supposed to report every three years, but Clark has never officially reported before. This will be our very first published report. I imagine we\u2019ll have plenty of room to improve our score, and I\u2019d like to submit another report before the three-year deadline to account for the acceleration of sustainability programming my role will bring.<\/p>\n\n\n\n<p>We\u2019ll have a baseline, and through the audit, I\u2019m getting to know people and how things work.<\/p>\n\n\n\n<aside class=\"wp-block-group alignright boxout has-white-color has-dark-green-background-color has-text-color has-background has-link-color wp-elements-c9137e00a85cf6469a2a2ee02b24dd5f is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"is-style-intro\">What happens after something is dropped in a recycling bin? <\/p>\n\n\n\n<p>&#8220;The more we recycle the right way, the more money we save,\u201d Director of Sustainability Kortni Wroten explains. <strong><a href=\"https:\/\/www.clarku.edu\/news\/2026\/10\/22\/the-more-we-recycle-the-right-way-the-more-money-we-save\/\">Find out why<\/a>.<\/strong><\/p>\n<\/aside>\n\n\n\n<p><strong>What are your sustainability priorities?<\/strong><\/p>\n\n\n\n<p>Over the next year, I want to get a sense of where the campus wants to prioritize its climate action. Some campuses really lean into zero waste. Others focus on greenhouse gas reductions or sustainable groundskeeping, which covers both how you physically manage the grounds and the switch to battery-powered equipment.<\/p>\n\n\n\n<p>I attended my first Sustainability and Climate Action Committee meeting last week, and my priorities closely align with what that group is doing, including taking stock of our progress over the years and building an actionable strategy to advance sustainability, climate action, and resilience on campus.&nbsp;<\/p>\n\n\n\n<p>We\u2019re also working on communicating our climate action strategy. There\u2019s still development to do, but we\u2019ve set new greenhouse gas reduction targets. To make progress, I\u2019ve been connecting with our utility partners and power plant leadership to find ways to use energy more efficiently, including lighting updates and other conservation measures. In some residence halls, we\u2019re looking at occupancy sensors so the lights aren\u2019t on in common areas when nobody\u2019s there.<\/p>\n\n\n\n<p>We also just signed a letter of intent to put advance the use of solar energy on campus buildings.<\/p>\n\n\n\n<p><strong>Are there any sustainability efforts on campus that you\u2019re finding people aren\u2019t happy with?<\/strong><\/p>\n\n\n\n<p>Well, not everyone likes the <a href=\"https:\/\/www.clarku.edu\/offices\/facilities-management\/campus-services\/\">Tiny Trash Program<\/a>. The idea is that office occupants get a small trash can attached to their larger recycling bin, and at the end of the day, they&#8217;re responsible for emptying it into a centralized trash bin. That means we don\u2019t need plastic liners except in those centralized bins, which saves money and plastic. At UMass Chan, the reduced liners saved more than 1,500 football fields\u2019 worth of plastic in one year. It also saves housekeepers time and makes can make pests easier to control, because trash is collected in one central spot instead of multiple rooms.<\/p>\n\n\n\n<p>One piece of feedback is that new campus staff don\u2019t know what the tiny trash cans are, why we have them, or who\u2019s supposed to empty them. Our communications could use some bolstering. I\u2019d like to see Tiny Trash and other sustainability information included in new staff onboarding.<\/p>\n\n\n\n<p>I get it \u2014 it\u2019s inconvenient. But it\u2019s good for long-term sustainability.<\/p>\n\n\n\n<p>And I know some people wonder <a href=\"https:\/\/www.clarku.edu\/news\/2026\/10\/22\/the-more-we-recycle-the-right-way-the-more-money-we-save\/\">how we handle recycling<\/a>. I can assure everyone that whatever is put in a recycling bin gets recycled.\u00a0<\/p>\n\n\n\n<p><strong>It sounds like communication is a huge part of your role.<\/strong><\/p>\n\n\n\n<p>Absolutely. It\u2019s about communicating what we already do well, what we need to do better, and what people can do to help. I want to highlight the work people have been doing and bring attention to the impact of their projects.<\/p>\n\n\n\n<p>For example, there\u2019s a pollinator garden in the strip outside the Kneller Athletic Center, in front of the windows where you see the Bickman Fitness Center. Under the guidance of biology professor Beth Bone, students designed it through a course called Ecological Restoration. I thought that was so cool \u2014 but nothing tells you what that space is for. Native plants can look stick-like or dry during certain times of year. A sign that says, \u201cThis looks this way intentionally, because it\u2019s supporting nesting and resting pollinators,\u201d becomes a learning opportunity. We\u2019re working to create more of those spaces on campus, and a little signage goes a long way.<\/p>\n\n\n\n<p><strong>What other projects are in the works?<\/strong><\/p>\n\n\n\n<p>I\u2019m working with the Division of Student Success on a map of our water bottle filling stations. Dr. Bone and I are creating a sustainability map, and I\u2019m hoping we can incorporate some of those features into admissions tours. Prospective students want sustainability.<\/p>\n\n\n\n<p>I\u2019m also building a sustainability website and will eventually launch social media to highlight small efforts. And I\u2019m hoping to get a student worker next year to help brainstorm and implement ideas.<\/p>\n\n\n\n<p>We have a living laboratory here in the Clark campus. We can try things out and learn from the results. Not everything works, especially not the first time. But it\u2019s always a learning experience. It gives you another avenue to try and another obstacle to overcome. And truthfully, sometimes I like a challenge.<\/p>\n\n\n\n<p>Sustainability takes a lot of people doing a little, rather than a few doing a ton. It can be so much more impactful when people make little changes every day. I want to highlight that and help people see the importance of small changes. It\u2019s so much more than recycling.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Six weeks after returning to Clark as Director of Sustainability, Kortni Wroten, M.S.\/MBA \u201920, discusses her path back to Clark, her priorities, what really happens to a recycling bin, and why small changes 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