{"id":69,"date":"2025-09-05T15:42:35","date_gmt":"2025-09-05T19:42:35","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?p=69"},"modified":"2025-10-09T15:38:58","modified_gmt":"2025-10-09T19:38:58","slug":"clark-email","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/information-technology-services\/clark-email\/","title":{"rendered":"Clark Email"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-4a938530 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"is-style-intro\">All Clarkies are provided Microsoft email. Clark University sends all communications using this account.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Accessing your Clark email<\/summary>\n<p>You may access your Clark email on or off-campus, using the web client, your preferred email client (the ITS Help Desk supports Outlook), or apps for your mobile device. If you wish to log in via the web, there is a link in the\u00a0ClarkYOU portal\u00a0,or you can <a href=\"http:\/\/outlook.com\/owa\/clarku.edu\" target=\"_blank\" rel=\"noreferrer noopener\">connect directly by clicking here<\/a>.<\/p>\n\n\n\n<p>Your Clark account is what you\u2019ll use to access your email. When prompted for your username, specify it in the form of your Clark email address and use your usual Clark password. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Email Forwarding<\/summary>\n<p>Clark University sends email to your @clarku.edu address. <\/p>\n\n\n\n<p>If you choose to forward your email to an alternate address, we cannot guarantee delivery. Please note you are still responsible for all communications sent to you, so if you choose to forward, make sure you\u2019ve tested to ensure delivery is working.<\/p>\n\n\n\n<p><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/MDIwNGJlM2E1MzNlNDczMDg4MTliMGIxZjg5ODE3YjQ\">Click here for step-by-step instructions on how to set up Email Forwarding<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Prevent Phishing<\/summary>\n<p>Phishing, or the act of dishonestly gaining access to accounts and\/or personal information via email, poses a serious threat to the cybersecurity of all Clark University community members.<\/p>\n\n\n\n<p>To prevent phishing attacks, please:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Never share your Clark University password.<\/li>\n\n\n\n<li>Do not use your Clark University email address for personal matters.<\/li>\n\n\n\n<li>Do not click links or open attachments from unknown senders.<\/li>\n<\/ul>\n\n\n\n<p>Remember, ITS will never ask for your Clark account password. <\/p>\n\n\n\n<p class=\"arrow\"><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/ZTgzODU0YTViMzVhNDc4OGI5OWQ4NmY5NjFlYTRiOTE\"><strong>Click here to learn more about how to identify, prevent and report phishing<\/strong><\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Departmental &amp; Group Mailboxes<\/summary>\n<p>Departmental mailboxes can streamline correspondence for groups on campus. A departmental mailbox can be set up as the department or group\u2019s name @clarku.edu, and multiple individuals can access, read, and send email from that mailbox.<\/p>\n\n\n\n<p class=\"arrow\"><a href=\"https:\/\/apps.clarku.edu\/mailbox-request\/\"><strong>Faculty and Staff: request a group mailbox here<\/strong><\/a><\/p>\n\n\n\n<p class=\"arrow\"><a href=\"https:\/\/www.clarku.edu\/information-technology-services\/services-for-student-organizations\/\"><strong>Student Organizations: request a group mailbox here<\/strong><\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Resources<\/summary>\n<h3 class=\"wp-block-heading\">Documentation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/NTY0M2E0M2JjY2RmNDM5M2JlYmQ0NDc3ODA3NTQ1Zjk\" target=\"_blank\" rel=\"noreferrer noopener\">Change cache settings in Outlook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/YjEzZGNmOGFlOTFjNDMwN2E3OTY5MzU4ODhlMWRlNGQ\" target=\"_blank\" rel=\"noreferrer noopener\">Exporting Emails from Outlook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/ZmQ3NGJmMWRiN2MxNGZhMGI3ODYwYjhiM2RkMzY2Mzk\" target=\"_blank\" rel=\"noreferrer noopener\">Opening Additional Mailboxes<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/YjgzNzlkNzhlMDRkNDg2NzhkMmQxMmQ1N2RmMTM3ZGI\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;Profile Configuration for Student Workers Managing Departmental\/Group Mailboxes<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/about-delegates-allow-someone-to-manage-your-mail-and-calendar-41c40c04-3bd1-4d22-963a-28eafec25926?ui=en-us&amp;rs=en-us&amp;ad=us\" target=\"_blank\" rel=\"noreferrer noopener\">Assigning delegate access to your inbox\/calendar<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/focused-inbox-for-outlook-f445ad7f-02f4-4294-a82e-71d8964e3978\" target=\"_blank\" rel=\"noreferrer noopener\">Turn Focused Inbox on\/off<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/view-email-messages-by-conversation-in-outlook-0eeec76c-f59b-4834-98e6-05cfdfa9fb07#PickTab=Classic_Outlook\" target=\"_blank\" rel=\"noreferrer noopener\">Turn Conversation view on\/off<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-linkedin-learning\">LinkedIn Learning<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.linkedin.com\/checkpoint\/enterprise\/login\/72020170?pathWildcard=72020170&amp;application=learning&amp;redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Flearning%2Fpaths%2Fclark-university-outlook-basics-mac%3Fu%3D72020170\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook Basics (Mac)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.linkedin.com\/checkpoint\/enterprise\/login\/72020170?pathWildcard=72020170&amp;application=learning&amp;redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Flearning%2Fpaths%2Fclark-university-outlook-basics-windows%3Fu%3D72020170\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook Basics (Windows)<\/a><\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--20)\">Check your Email on your Device<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mobile Devices<\/summary>\n<p>To configure your mobile device to connect to Office 365, click the link associated with your mobile device below.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/Set-up-email-in-Android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&amp;rs=en-US&amp;ad=US\" target=\"_blank\" rel=\"noreferrer noopener\">Built in Android app<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/outlook-for-android-help-8ffeb4f6-b231-4b20-b36a-07e2bce0504b\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook app for Android (Phone or Tablet)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/Set-up-email-using-the-iOS-Mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&amp;rs=en-US&amp;ad=US\" target=\"_blank\" rel=\"noreferrer noopener\">Built in iOS app<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/set-up-the-outlook-app-for-ios-b2de2161-cc1d-49ef-9ef9-81acd1c8e234\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook app for Apple iOS (iPhone, iPad, or iPod Touch)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-US\/article\/Set-up-your-Office-365-or-Microsoft-Exchange-based-email-on-an-Amazon-Kindle-Fire-D47AC3CB-E01B-46FF-BA69-9826B28FA313\" target=\"_blank\" rel=\"noreferrer noopener\">Kindle (Kindle Fire)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/set-up-email-on-windows-phone-181a112a-be92-49ca-ade5-399264b3d417\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Phone (Versions 7 and later)<\/a><\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Exchange vs. IMAP<\/summary>\n<p>With many clients, you\u2019ll have a choice of using Exchange\/ActiveSync or IMAP to connect. ITS strongly recommends Exchange because it has several advantages, including easier setup (it only requires that you provide your email address and password for set up while IMAP requires server information) and Exchange provides direct access to all of the folders that are part of your mailbox.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Encryption, Ports and Other Settings<\/summary>\n<h3 class=\"wp-block-heading\">Autosync\/Autodiscover<\/h3>\n\n\n\n<p>For any service that uses autodiscover or autosync, use your Clark email address as the username and\/or the email address, i.e. username@clarku.edu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Exchange ActiveSync Setting<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Server name: outlook.office365.com<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Username\/Password<\/h4>\n\n\n\n<p>Use the same password you use to login to other Clark services<\/p>\n\n\n\n<p>Use your email address as your username<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/outlook.com\/owa\/clarku.edu\">access your email<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.clarku.edu\/policies\/\">Email Policies<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>All Clarkies are provided Microsoft email. Clark University sends all communications using this account. Check your Email on your Device<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[8,7],"tags":[36],"class_list":["post-69","post","type-post","status-publish","format-standard","hentry","category-c","category-explore-services","tag-c"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Clark Email | Information Technology Services | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/clark-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clark Email\" \/>\n<meta property=\"og:description\" content=\"All Clarkies are provided Microsoft email. 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