{"id":67,"date":"2025-09-05T15:42:02","date_gmt":"2025-09-05T19:42:02","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?p=67"},"modified":"2026-07-02T16:41:58","modified_gmt":"2026-07-02T20:41:58","slug":"your-password","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/information-technology-services\/your-password\/","title":{"rendered":"Your Password"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-4a938530 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<aside class=\"wp-block-group boxout has-light-warm-gray-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-intro has-x-large-font-size\">Keep your account secure.<br>Never share your password.<\/p>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-forgot-your-password\">Forgot your Password?<\/h2>\n\n\n\n<p><a href=\"https:\/\/aka.ms\/sspr\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a>, or on the Reset your Password button on the right. If you have registered for Self-Service Password Reset (SSPR), you will be able to reset your password by following the prompts.<\/p>\n\n\n\n<p>If you have not registered for SSPR, you will need to contact the Help Desk (<a href=\"mailto:helpdesk@clarku.edu\">helpdesk@clarku.edu<\/a>, 508-793-7745).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-need-to-change-your-password\">Need to Change your Password?<\/h2>\n\n\n\n<p>If you know your password but need to change it on the recommendation of ITS:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/biscuits.clarku.edu\/PasswordChange\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a> if your primary work device is a Clark-managed Windows computer.<\/li>\n\n\n\n<li><a href=\"https:\/\/support.clarku.edu\/support\/solutions\/articles\/39000011372-Account-Change-Password-on-a-Clark-managed-Mac-with-Kandji\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a> if your primary work device is a Clark-managed Mac.<\/li>\n\n\n\n<li><a href=\"https:\/\/biscuits.clarku.edu\/PasswordChange\/?_gl=1*1dtshkp*_gcl_au*OTM5MzY3NTEuMTcyOTUyNzUxNQ..\">Click here<\/a> if you are a student, or if you do not have a Clark-managed computer.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-white-color has-clark-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/aka.ms\/sspr\">reset your password<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link has-white-color has-clark-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/support.clarku.edu\/support\/tickets\/new\">Get Support<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link has-blue-background-color has-background wp-element-button\" href=\"https:\/\/mysignins.microsoft.com\/security-info\">edit your security information<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Keep your account secure.Never share your password. Forgot your Password? Click here, or on the Reset your Password button on the right. If you have registered for Self-Service Password Reset (SSPR), you will be able to reset your password by following the prompts. If you have not registered for SSPR, you will need to contact [&hellip;]<\/p>\n","protected":false},"author":113,"featured_media":0,"parent":377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-67","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Your Password | Information Technology Services | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/your-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Your Password\" \/>\n<meta property=\"og:description\" content=\"Keep your account secure.Never share your password. 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