{"id":623,"date":"2025-09-18T12:36:24","date_gmt":"2025-09-18T16:36:24","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?p=623"},"modified":"2026-03-16T14:14:44","modified_gmt":"2026-03-16T18:14:44","slug":"virtual-private-network-vpn","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/","title":{"rendered":"Virtual Private Network (VPN)"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-4a938530 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"is-style-intro\">Clark University uses GlobalProtect as our Virtual Private Network client. Global Protect is available for Windows, Mac, Linux, and mobile devices and is required to connect to protected Clark resources when off-campus.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-get-started-with-global-protect\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">Get Started with Global Protect<\/h2>\n\n\n\n<p>The download and instructions below are suitable for Windows and Mac devices. For Linux and mobile devices, please see the FAQs. You must be off-campus to download, install, and connect to Global Protect.<\/p>\n\n\n\n<p class=\"arrow\"><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/external\/MGQ1ZjNjN2ZlYWIzNGM0MmI4N2RiY2Y0YzhhYmJmYjc\"><strong>Click here for instructions on how to install and connect to Global Protect<\/strong><\/a><\/p>\n\n\n\n<p>If you need to install Global Protect while on campus, please contact the Help Desk.<\/p>\n\n\n\n<p><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link has-deep-red-background-color has-background wp-element-button\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/remote-desktop-connection\/\">remote desktop connection<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link has-deep-red-background-color has-background wp-element-button\" href=\"https:\/\/web.clarku.edu\/policies\/detailpolicy.cfm?pid=6&amp;_gl=1*g7427u*_gcl_au*NjYwNzYwMDAxLjE3NTgxOTkwNTA.\">Remote access policy<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">Frequently asked questions<\/h2>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>What operating systems can connect using Global Protect?<\/summary>\n<p>The links above provide a VPN client for Windows and Mac OS.<\/p>\n\n\n\n<p>While ITS does not officially support Global Protect for Linux and mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/content\/techdocs\/en_US\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-ios\/download-and-install-the-globalprotect-app-for-ios.html\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for iOS instructions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-android\/download-and-install-the-globalprotect-app-for-android#id4bb6783c-940d-42c8-9b79-3369f8b23875\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Android mobile instructions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-android\/download-and-install-the-globalprotect-app-for-android-on-chromebooks\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Android Chromebook instructions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/sites.clarku.edu\/its-files-secure\/download\/global-protect-vpn-linux\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to download the Linux Installer<\/a>&nbsp;(Clark account required)\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-linux\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Linux instructions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I install VPN on my mobile device?<\/summary>\n<p>While ITS does not officially support Global Protect for&nbsp; mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/content\/techdocs\/en_US\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-ios\/download-and-install-the-globalprotect-app-for-ios.html\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for iOS instructions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-android\/download-and-install-the-globalprotect-app-for-android#id4bb6783c-940d-42c8-9b79-3369f8b23875\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Android mobile instructions<\/a><\/li>\n<\/ul>\n\n\n\n<p>Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I install VPN on my Chromebook?<\/summary>\n<p>While ITS does not officially support Global Protect for Chromebooks, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-android\/download-and-install-the-globalprotect-app-for-android-on-chromebooks\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Android Chromebook instructions<\/a><\/li>\n<\/ul>\n\n\n\n<p>Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile, Chromebooks and Linux clients.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I install VPN on my Linux device?<\/summary>\n<p>While ITS does not officially support Global Protect for Linux devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/clarkuedu.sharepoint.com\/:u:\/s\/SoftwareDistribution\/EaOEwmn9GdBGsyHQNuPoHwgBQiGf32P_TjDqYQP_Oa9SMA?e=ELGDXc\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to download the Linux Installer<\/a>&nbsp;(Clark account required)\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.paloaltonetworks.com\/globalprotect\/5-1\/globalprotect-app-user-guide\/globalprotect-app-for-linux\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for Linux instructions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>How can I get help with VPN?<\/summary>\n<p>To get started with the GlobalProtect client, use the links and step-by-step instructions above.<\/p>\n\n\n\n<p>If you have any questions, please contact the Help Desk (<a href=\"mailto:helpdesk@clarku.edu\">helpdesk@clarku.edu<\/a>, 508 793 7745).<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>What is VPN?<\/summary>\n<p>A Virtual Private Network (VPN) is a&nbsp;<strong>secured private network connection<\/strong>&nbsp;built on top of a public network, such as the Internet. A VPN provides a secure encrypted connection, or tunnel, over the Internet between an individual computer (such as a computer off campus) and a private network (such as Clark\u2019s).<\/p>\n\n\n\n<p>Use of Clark\u2019s VPN allows members of the Clark University community to securely access Clark University network resources as if they were on the campus. In order to access those computing resources hosted at Clark University which are restricted to on-campus access only, use of our Virtual Private Network is required.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Who can use Clark\u2019s VPN?<\/summary>\n<p>Clark\u2019s VPN software can only be downloaded and installed by Clark\u2019s faculty, staff or currently enrolled students.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Clark University uses GlobalProtect as our Virtual Private Network client. Global Protect is available for Windows, Mac, Linux, and mobile devices and is required to connect to protected Clark resources when off-campus. Get Started with Global Protect The download and instructions below are suitable for Windows and Mac devices. For Linux and mobile devices, please [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7,54],"tags":[61],"class_list":["post-623","post","type-post","status-publish","format-standard","hentry","category-explore-services","category-v","tag-v"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Virtual Private Network (VPN) | Information Technology Services | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virtual Private Network (VPN)\" \/>\n<meta property=\"og:description\" content=\"Clark University uses GlobalProtect as our Virtual Private Network client. Global Protect is available for Windows, Mac, Linux, and mobile devices and is required to connect to protected Clark resources when off-campus. Get Started with Global Protect The download and instructions below are suitable for Windows and Mac devices. 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Global Protect is available for Windows, Mac, Linux, and mobile devices and is required to connect to protected Clark resources when off-campus. Get Started with Global Protect The download and instructions below are suitable for Windows and Mac devices. For Linux and mobile devices, please [&hellip;]","og_url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/","og_site_name":"Information Technology Services","article_publisher":"https:\/\/www.facebook.com\/ClarkUniversityWorcester","article_published_time":"2025-09-18T16:36:24+00:00","article_modified_time":"2026-03-16T18:14:44+00:00","twitter_card":"summary_large_image","twitter_creator":"@clarkuniversity","twitter_site":"@clarkuniversity","twitter_misc":{"Written by":"Carol D'Onofrio","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","FAQPage"],"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#article","isPartOf":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/"},"headline":"Virtual Private Network (VPN)","datePublished":"2025-09-18T16:36:24+00:00","dateModified":"2026-03-16T18:14:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/"},"wordCount":667,"keywords":["V"],"articleSection":["Explore Services","V"],"inLanguage":"en-US","mainEntity":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-1","0":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-2"},"1":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-3"},"2":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-4"},"3":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-5"},"4":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-6"},"5":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-7"}}},{"@type":"WebPage","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/","url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/","name":"Virtual Private Network (VPN) | Information Technology Services | Clark University","isPartOf":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/#website"},"datePublished":"2025-09-18T16:36:24+00:00","dateModified":"2026-03-16T18:14:44+00:00","author":{"@id":"https:\/\/www.clarku.edu\/information-technology-services\/#\/schema\/person\/b4c0be9f2f560ba702b0451d333f0619"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts\/623#breadcrumbs","itemListElement":[{"@type":"ListItem","position":0,"name":"ClarkU","item":"https:\/\/www.clarku.edu\/"},{"@type":"ListItem","position":1,"name":"Explore Services","item":"https:\/\/www.clarku.edu\/information-technology-services\/a-z-service-catalog\/"},{"@type":"ListItem","position":2,"name":"Information Technology Services","item":"https:\/\/www.clarku.edu\/information-technology-services"}]},{"@type":"WebSite","@id":"https:\/\/www.clarku.edu\/information-technology-services\/#website","url":"https:\/\/www.clarku.edu\/information-technology-services\/","name":"Information Technology Services","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.clarku.edu\/information-technology-services\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-1","position":1,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-1","name":"What operating systems can connect using Global Protect?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"The links above provide a VPN client for Windows and Mac OS.\nWhile ITS does not officially support Global Protect for Linux and mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.\n\nClick here for iOS instructions\nClick here for Android mobile instructions\nClick here for Android Chromebook instructions\nClick here to download the Linux Installer&nbsp;(Clark account required)\n\nClick here for Linux instructions\n\n\n\nOnce installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-2","position":2,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-2","name":"Can I install VPN on my mobile device?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"While ITS does not officially support Global Protect for&nbsp; mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.\n\nClick here for iOS instructions\nClick here for Android mobile instructions\n\nOnce installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-3","position":3,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-3","name":"Can I install VPN on my Chromebook?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"While ITS does not officially support Global Protect for Chromebooks, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.\n\nClick here for Android Chromebook instructions\n\nOnce installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile, Chromebooks and Linux clients.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-4","position":4,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-4","name":"Can I install VPN on my Linux device?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"While ITS does not officially support Global Protect for Linux devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app \u2013 it should be published by Palo Alto.\n\nClick here to download the Linux Installer&nbsp;(Clark account required)\n\nClick here for Linux instructions\n\n\n\nOnce installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-5","position":5,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-5","name":"How can I get help with VPN?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"To get started with the GlobalProtect client, use the links and step-by-step instructions above.\nIf you have any questions, please contact the Help Desk (helpdesk@clarku.edu, 508 793 7745).","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-6","position":6,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-6","name":"What is VPN?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"A Virtual Private Network (VPN) is a&nbsp;<strong>secured private network connection<\/strong>&nbsp;built on top of a public network, such as the Internet. A VPN provides a secure encrypted connection, or tunnel, over the Internet between an individual computer (such as a computer off campus) and a private network (such as Clark\u2019s).\nUse of Clark\u2019s VPN allows members of the Clark University community to securely access Clark University network resources as if they were on the campus. In order to access those computing resources hosted at Clark University which are restricted to on-campus access only, use of our Virtual Private Network is required.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-7","position":7,"url":"https:\/\/www.clarku.edu\/information-technology-services\/virtual-private-network-vpn\/#faq-7","name":"Who can use Clark\u2019s VPN?","answerCount":"1","acceptedAnswer":{"@type":"Answer","text":"Clark\u2019s VPN software can only be downloaded and installed by Clark\u2019s faculty, staff or currently enrolled students.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"fimg_url":false,"_links":{"self":[{"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts\/623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=623"}],"version-history":[{"count":4,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts\/623\/revisions"}],"predecessor-version":[{"id":1186,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts\/623\/revisions\/1186"}],"up":[{"embeddable":true,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/posts\/377"}],"wp:attachment":[{"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/categories?post=623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.clarku.edu\/information-technology-services\/wp-json\/wp\/v2\/tags?post=623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}