{"id":572,"date":"2025-09-17T17:30:00","date_gmt":"2025-09-17T21:30:00","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?p=572"},"modified":"2025-10-09T10:56:44","modified_gmt":"2025-10-09T14:56:44","slug":"phones","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/information-technology-services\/phones\/","title":{"rendered":"Phones"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-4a938530 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"is-style-intro\">Phones are an important part of communication and connection in the day-to-day operations of Clark University and its partners.<\/p>\n\n\n\n<p>In 2024, Clark transitioned to Teams Phones for all departmental and individual phone lines on campus. Benefits of this transition include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increased communication and flexibility for remote and hybrid employees&nbsp;&nbsp;<\/li>\n\n\n\n<li>Seamless transitioning from audio calls to video calls, including screensharing, chat, and file uploads&nbsp;&nbsp;<\/li>\n\n\n\n<li>Ability to customize notifications, branching, and voicemail settings&nbsp;<\/li>\n\n\n\n<li>Integration with existing Microsoft workflows and products available to Clark employees<\/li>\n<\/ul>\n\n\n\n<p class=\"arrow\"><a href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/spaces\/CUIDH\/pages\/1702658071\/Teams+Phones+in+App\"><strong>Full instructions for how to use Teams Phones (voicemail, call forwarding, auto attendants and more)<\/strong><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/teams.microsoft.com\/\">log into teams online<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/clarkuedu.atlassian.net\/wiki\/spaces\/CUIDH\/pages\/1702658071\/Teams+Phones+in+App\">Teams phone instructions<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Teams Phone FAQs<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/use-the-dial-pad-to-make-a-call-in-microsoft-teams-20d24ace-2851-4c29-8441-30dd2a5cf078\">Make a call<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517\">Put a call on hold<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-us\/office\/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0\">Transfer a call<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-au\/office\/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#ID0EFLBBDDD\">Change voicemail settings<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-au\/office\/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#ID0EDPBBDDD\">Make a test call<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-ea8b11be wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-true-black-background-color has-background wp-element-button\" href=\"https:\/\/support.microsoft.com\/en-au\/office\/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#ID0EDJBBDDD\">Change your ringtone<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Phones are an important part of communication and connection in the day-to-day operations of Clark University and its partners. In 2024, Clark transitioned to Teams Phones for all departmental and individual phone lines on campus. Benefits of this transition include:&nbsp; Full instructions for how to use Teams Phones (voicemail, call forwarding, auto attendants and more) [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7,10],"tags":[37],"class_list":["post-572","post","type-post","status-publish","format-standard","hentry","category-explore-services","category-p","tag-p"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Phones | Information Technology Services | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/phones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phones\" \/>\n<meta property=\"og:description\" content=\"Phones are an important part of communication and connection in the day-to-day operations of Clark University and its partners. 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