{"id":356,"date":"2025-09-10T11:09:21","date_gmt":"2025-09-10T15:09:21","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?p=356"},"modified":"2026-08-18T12:18:33","modified_gmt":"2026-08-18T16:18:33","slug":"antivirus","status":"publish","type":"post","link":"https:\/\/www.clarku.edu\/information-technology-services\/antivirus\/","title":{"rendered":"Sophos: Free Antivirus"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-4a938530 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p class=\"is-style-intro\">Clark University ITS provides access to Sophos Home, an antivirus (AV) software, for personally-owned computers. <\/p>\n\n\n\n<p class=\"is-style-default\">Sophos Home can be installed by students, staff, or faculty on any personally-owned computer. Sophos Home, like other AV software, is designed to detect and remove viruses from computers. AV software can also protect against a wide variety of other threats, including keyloggers, browser hijackers, Trojan horses, spyware, adware, ransomware, and others.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.clarku.edu\/support\/solutions\/articles\/39000019260\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for instructions on how to install Sophos on your personal device.<\/a><\/p>\n\n\n\n<p>Please note that you do not need to install Sophos or other AV on Clark devices. ITS installs and manages all security software on Clark computers.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sidebar-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 sidebar-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/home.sophos.com\/en-us\/employee\/clarkuniversity.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Sophos Home<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.clarku.edu\/support\/solutions\/articles\/39000019260\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">Frequently Asked Questions<\/h2>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Why do I need AV on my device?<\/summary>\n<p>As members of the Clark community, we are all responsible for the security of any personally-owned computer that will be connected to Clark resources, or the campus network. Therefore, you must take reasonable precautions, including running antivirus software and keeping the software up-to-date. Additionally, in order to register and connect any device to the Clark network (either wired or Wi-Fi), your device must have an up-to-date, active antivirus installed.<\/p>\n\n\n\n<p>To support this responsibility, Clark University provides access to Sophos Home for all students, staff and faculty to install on personal computers.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I just get an installer from the Help Desk?<\/summary>\n<p>Creating a personal account with Sophos Home is the easiest, and quickest way to get the most up-to-date version of the Sophos software for a range of devices. The Help Desk no longer distributes the Sophos installer, but can support you in creating your account, and installing the software from the Sophos Home website.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>How Do I Run A Scan?<\/summary>\n<p>Sophos Home will continually monitor your device for threats. However, if you\u2019re concerned, you can instigate a scan.&nbsp;<a href=\"https:\/\/support.home.sophos.com\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to access Sophos\u2019s Support Site for information on how to run a scan<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I have to use Sophos as my antivirus software?<\/summary>\n<p>While you may choose to use other AV software to protect your device, most community members choose Sophos Home for the premium features offered with Clark\u2019s license and the support the ITS Help Desk can provide with installation and scans.<\/p>\n\n\n\n<p>Should you decide to use another AV, the ITS Help Desk may be limited in our ability to support that product. Additionally, it will be your responsibility to keep your AV software up-to-date.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>I forgot my Sophos Home password. How do I reset it?<\/summary>\n<p>To reset your Sophos Home password, visit the Sophos Home&nbsp;<a href=\"https:\/\/my.sophos.com\/en-us\/login\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sign In page<\/a>, and click the Forgot Password link. The Clark University Help Desk does not have access to this password, or the ability to reset it.<\/p>\n<\/details>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Clark University ITS provides access to Sophos Home, an antivirus (AV) software, for personally-owned computers. Sophos Home can be installed by students, staff, or faculty on any personally-owned computer. Sophos Home, like other AV software, is designed to detect and remove viruses from computers. AV software can also protect against a wide variety of other [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":377,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[9,7],"tags":[38],"class_list":["post-356","post","type-post","status-publish","format-standard","hentry","category-a","category-explore-services","tag-a"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sophos: Free Antivirus | Information Technology Services | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/information-technology-services\/antivirus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sophos: Free Antivirus\" \/>\n<meta property=\"og:description\" content=\"Clark University ITS provides access to Sophos Home, an antivirus (AV) software, for personally-owned computers. 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