{"id":14,"date":"2025-09-04T17:07:58","date_gmt":"2025-09-04T21:07:58","guid":{"rendered":"https:\/\/www.clarku.edu\/information-technology-services\/?page_id=14"},"modified":"2026-08-19T16:15:08","modified_gmt":"2026-08-19T20:15:08","slug":"get-it-help","status":"publish","type":"page","link":"https:\/\/www.clarku.edu\/information-technology-services\/get-it-help\/","title":{"rendered":"Get Help"},"content":{"rendered":"\n
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When you need help, start with the Help Desk, your first point of contact for technology support. <\/p>\n\n\n\n

Whether you reach out by phone, email, the support portal, or in person, we’ll connect you with the right resource to resolve your issue quickly.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Visit:
Support Portal<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Call:
508-793-7745<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Email:
helpdesk@clarku.edu<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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<\/div>\n\n\n\n
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In person:
Academic Commons<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n
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<\/div>\n<\/div>\n<\/div>\n\n\n\n
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how can we help?<\/div>\n\n\n\n

Common issues<\/h2>\n\n\n\n

We recommend the following links to help with the most common questions. <\/p>\n\n\n\n

Not sure what type of help you need? Browse our list of services<\/a>.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Activate your clark account<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Connect to the network<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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get antivirus software<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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find printing resources<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Access canvas<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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change password<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Explore it services<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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check your email<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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