{"id":1265,"date":"2026-05-01T18:21:03","date_gmt":"2026-05-01T18:21:03","guid":{"rendered":"https:\/\/www.clarku.edu\/human-resources\/?page_id=1265"},"modified":"2026-05-12T12:48:25","modified_gmt":"2026-05-12T12:48:25","slug":"pre-arrival-checklist","status":"publish","type":"page","link":"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/pre-arrival-checklist\/","title":{"rendered":"Pre-Arrival"},"content":{"rendered":"\n<div class=\"wp-block-columns sidebar is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45rem\"><div style=\"color:var(--clarku-color-deeper-red)\" class=\"eyebrow  has-text-align-left\">(Begin 2-3 weeks prior to start date)<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-technology-access\" style=\"padding-top:var(--wp--preset--spacing--20)\">Technology access<\/h2>\n\n\n\n<p>Technology setup should be initiated in advance so the employee has access on day one and can begin work without delays.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Submit a computer request form to the <a href=\"mailto:helpdesk@clarku.edu\">ITS Help Desk<\/a> at least 10 days prior to the start date via the ITS Help Desk portal \/ ticketing system.<\/li>\n\n\n\n<li>Include any additional needs, such as shared drives, printers, specialized software, or other system access.<\/li>\n\n\n\n<li>For non-standard setups, contact ITS early to review options and any potential departmental costs.<\/li>\n\n\n\n<li>Clark ID and email are generated once onboarding is complete and the Banner record is created.<\/li>\n\n\n\n<li>Most employees activate their account when their computer is deployed.<\/li>\n\n\n\n<li>If no device will be issued on day one, plan to bring the employee, with photo ID, to the Help Desk to activate their account.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-payroll-and-hiring-setup\" style=\"padding-top:var(--wp--preset--spacing--10)\">Payroll and hiring setup<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Complete the Personnel Action \/ Payroll Authorization Form in <a href=\"https:\/\/www.interviewexchange.com\/moduleredirect.jsp;jsessionid=4CBCFEE5B367A37ABE342AC5214F410B\">Interview Exchange<\/a>. (if applicable)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading is-style-checkmark-list\" style=\"padding-top:var(--wp--preset--spacing--20)\">Telephone (if applicable)<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Email the ITS Help Desk at least 10 business days in advance to request phone setup.<\/li>\n\n\n\n<li>Include the employee&#8217;s work location(s).<\/li>\n\n\n\n<li>Include whether a new extension is needed, or an existing extension will be reused.<\/li>\n\n\n\n<li>If reusing an extension, include the prior employee&#8217;s name and extension number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading is-style-checkmark-list\" id=\"h-connecting-with-your-new-hire\" style=\"padding-top:var(--wp--preset--spacing--20)\">Connecting with your new hire<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Reach out before their first day by email or phone.<\/li>\n\n\n\n<li>Confirm arrival time, where to go, where to park, and who they should ask for.<\/li>\n\n\n\n<li>Share anything helpful about your team, such as dress norms, general schedule, or department-specific expectations.<\/li>\n<\/ul>\n\n\n\n<aside class=\"wp-block-group boxout has-light-warm-gray-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p><strong>Example welcome message<\/strong><\/p>\n\n\n\n<p>Dear [Name],<\/p>\n\n\n\n<p>Welcome aboard &#8211; I am really glad you will be joining us.<\/p>\n\n\n\n<p>We are getting things ready so your first day goes smoothly. I will meet you at [time] at [location] and help you get settled in.<\/p>\n\n\n\n<p>If anything comes up before then, feel free to reach out. Otherwise, we will see you on [date].<\/p>\n\n\n\n<p>Again, welcome to the Clark community! -[Your Name]<\/p>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-preparing-your-team-amp-workspace\" style=\"padding-top:var(--wp--preset--spacing--20)\">Preparing your team &amp; workspace<\/h2>\n\n\n\n<p>Preparing the team and workspace in advance helps the employee feel expected and ready to begin.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Notify your team of the new hire, including name, role, and start date.<\/li>\n\n\n\n<li>Prepare the workspace, including desk, chair, and basic supplies.<\/li>\n\n\n\n<li>Consider preparing key contacts, department org chart, and any internal resources they will need early.<\/li>\n\n\n\n<li>Business cards: order through SmartBuy Plus.<\/li>\n<\/ul>\n\n\n\n<aside class=\"wp-block-group boxout has-light-warm-gray-background-color has-background is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p><strong>Example team announcement<\/strong><\/p>\n\n\n\n<p>Hi everyone &#8211;<\/p>\n\n\n\n<p>I am pleased to share that [Name] will be joining us as [role] starting on [date].<\/p>\n\n\n\n<p>They will be working closely with [team\/area], and we are looking forward to having them on the team. Please take a few minutes to introduce yourselves and help them get oriented during their first few days.<\/p>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--20)\">I-9 Employment Verification<\/h2>\n\n\n\n<p>Clark completes the I-9 employment verification process through WorkBright.<\/p>\n\n\n\n<p>In most cases, employees will complete this process prior to their start date using WorkBright. They will receive an automated email with instructions to log in, upload their documentation, and coordinate with an authorized representative who will verify their identity documents on Clark&#8217;s behalf. &nbsp;There is no need to bring the employee to HR for I-9 verification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-building-a0ccess-and-keys\" style=\"padding-top:var(--wp--preset--spacing--20)\">Building a0ccess and keys<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Submit a <a href=\"https:\/\/www.clarku.edu\/offices\/facilities-management\/facilities-work-order\/\">Facilities Work Order<\/a> via the Facilities request system for keys and access.<\/li>\n\n\n\n<li>If reassigning keys, <a href=\"mailto:facilities@clarku.edu\">email Facilities<\/a>, attention Locksmith, with the following information:<\/li>\n\n\n\n<li>Department<\/li>\n\n\n\n<li>Key number<\/li>\n\n\n\n<li>Previous holder<\/li>\n\n\n\n<li>New employee name<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-additional-items\">Additional items<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-checkmark-list\">\n<li>Ensure the employee&#8217;s preferred name and pronouns are communicated appropriately.<\/li>\n\n\n\n<li>Review Remote Work \/ Telecommuting <a href=\"https:\/\/www.clarku.edu\/employee-handbook\/working-at-clark\/remote-work-and-telecommuting-policy\/\">Policy<\/a> if applicable.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><?xml encoding=\"utf-8\" ?><nav class=\"is-vertical wp-block-navigation is-content-justification-stretch is-layout-flex wp-container-core-navigation-is-layout-2c14e10a wp-block-navigation-is-layout-flex\" aria-label=\"Managing Onboard SubMenu\"><ul class=\"wp-block-navigation__container  is-vertical wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/pre-arrival-checklist\/\"><span class=\"wp-block-navigation-item__label\">Pre-Arrival<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/first-day-checklist\/\"><span class=\"wp-block-navigation-item__label\">First Day<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/first-week-checklist\/\"><span class=\"wp-block-navigation-item__label\">First Week<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/first-month-checklist\/\"><span class=\"wp-block-navigation-item__label\">First Month<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/first-three-months-checklist\/\"><span class=\"wp-block-navigation-item__label\">First Three Months<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/six-months-checklist\/\"><span class=\"wp-block-navigation-item__label\">Six Months<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/first-year-checklist\/\"><span class=\"wp-block-navigation-item__label\">First Year<\/span><\/a><\/li><\/ul><\/nav>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Technology access Technology setup should be initiated in advance so the employee has access on day one and can begin work without delays. Payroll and hiring setup Telephone (if applicable) Connecting with your new hire Example welcome message Dear [Name], Welcome aboard &#8211; I am really glad you will be joining us. We are getting [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":1255,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1265","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pre-Arrival | Human Resources and Organizational Excellence | Clark University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarku.edu\/human-resources\/learning-and-development\/manager-tools-and-resources\/manager-onboarding-guide\/pre-arrival-checklist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pre-Arrival\" \/>\n<meta property=\"og:description\" content=\"Technology access Technology setup should be initiated in advance so the employee has access on day one and can begin work without delays. 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