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Support Services

Support Services for Students and Employees

Clark will continue to provide an array of services to tend to the physical and mental health and wellness of our students and employees.

Student Health Services

(Last updated June 10, 2020)

The University and its Health Services are determining:

  • Space needs to evaluate and treat respiratory illnesses (as suspected or potential COVID-19 cases) separately from routine health care concerns.
  • Provision of telehealth options.
  • Hours of operation.

Student Counseling and Psychological Services

(Last updated June 10, 2020)

A full range of mental health services for students will be coordinated and provided by the Center for Counseling and Personal Growth (CPG).

Clinical care

(Last updated June 10, 2020)

CPG will implement a hybrid model of clinical care to protect staff and students during a time when the virus is easily transmissible.

  • Two professional staff will be available each day for in-person urgent/emergency care.
  • Professional staff will conduct routine care through a telehealth platform. Interns will provide clinical care and outreach efforts through telehealth.
  • CPG’s administrative assistant will come to the office each day to answer the phone and facilitate the clinic’s operations.
  • Clinicians will use their own offices and observe protocols for social distancing and disinfecting.
  • To limit contact with public computers/keypads, CPG will investigate ways that students can complete their intake paperwork remotely.
  • Students will be not be allowed to attend in-person appointments if displaying any COVID-19 symptoms.

Determining whether an in-person visit is necessary

(Last updated June 10, 2020)

To determine whether telehealth is a good option for a student rather than a face-to-face meeting, counselors will consider these factors:

  • Does the student have access to a telehealth platform, and are they able to use it?
  • Is the student demonstrating risk issues that would prevent effective telehealth services? These could include such issues as suicidal ideation, symptoms of intense panic attack, and psychosis/hallucinations.
  • Does the student have a disability that would prohibit them from using a telehealth platform?
  • Does the student exhibit COVID-19 symptoms or is under quarantine after exposure?
  • If a counselor sees a student in person, a clearly defined set of rules will be followed to protect physical safety (e.g., the student must wear a mask, there can be no physical contact).

Support activities

(Last updated June 10, 2020)

To meet an anticipated growth and deepening need for counseling and psychological service, Clark will add a fellowship program to develop a peer-student COVID-19 support network and create a Wellness Ambassador team of students who will be trained in the NASPA Certified Peer Educator course.

Employee services

(Last updated June 10, 2020)

  • Clark will offer an eight-week online class designed to increase a person’s happiness and build more productive habits.
  • Clark will continue to provide confidential employee counseling and rehabilitation services through the Employee Assistance Program.
  • Other initiatives will be considered by the Dean of the Faculty and faculty governance.