Thursday, May 20, 2010
8:45 – 12 noon
Grace Conference Room
There are a vast array of internet tools that can be used to improve customer loyalty and increase sales for small businesses. Determining which are the best techniques to use for your business and where do you start, can seem to be an overwhelming task.
This session will explain and demonstrate the basics of a variety of these options. It will include the pros and cons as well as providing some "screen shots" of the most popular tools. It is not designed to be an in-depth training for each of the "options", but rather an overview that will help the attendees to determine where they should begin and what "tools" they should start utilizing first. Most of these are either free or have a modest controllable cost. However, most of them will require an investment of time to achieve a significant benefit.
Topics that will be covered include:
The speaker for this session is a local technology consultant with a focus on small business. In addition to computer repair and networking services he has more than ten years of experience in on line marketing.
Gregory M. Charland, Owner/Lead Consultant, Charland Technology, Hubbardston, MA
Sponsored by: Middlesex Savings Bank and Commerce Bank