University Police

Red Square Clark University Worcester MA

Emergency Notification Systems and Procedures

When the university has determined that an emergency situation exists, the university will, without delay, and taking into account the safety of the community, determine the content of the notification and initiate the notification system, unless the notification will, in the professional judgment of responsible authorities, compromise efforts to assist victims or to contain, respond to, or otherwise mitigate the emergency.

Emergency Response Plan Activation

Plan activation begins at the discretion of the University Incident Commander upon the receipt of information of an emergency event or threat of an emergency. Based on the University Police recommendation, and information obtained from other appropriate entities, the University Incident Commander will declare the level of the emergency and activate the Emergency Response Plan to the extent necessary.

Upon activation, the Incident Response Team members will be notified and should report to the designated control center. The Incident Response Team shall review the circumstances of the emergency with the president and determine the appropriate response.

Notification of Emergency Situations

The Incident Commander will determine if a notification is to be sent for all events except Active Shooter situations. Notification of Level 2 and Level 3 emergency situations will be issued primarily via the "Clark Alerts" which will send electronic messages to cell phones or land line telephones either with voice or text message options selected by the recipient. Email notification will be sent to all Clark active emails addresses and for those members of the Clark Community that have not selected a Cell or Land-line Telephone message option. In addition to Clark Alerts, other communications will be fully utilized to communicate the emergency situation and provide information about the event: The Clark Emergency Web page will be activated, radio, and television may also be used as necessary.

Should it be deemed necessary to warn the university community of an impending threat or emergency situation, University Police is designated to maintain the university communications center with the authority to alert warning resources and activities based on the initial report, and information obtained from other appropriate entities. In consultation with the President, the University Incident Commander will declare the level of the emergency.

If either an Emergency or a Disaster (Level 2 or 3) is declared, the Emergency Response Plan will be activated. Upon declaration of an emergency or disaster, the Incident Response Team members will be notified and should report immediately to the designated control center location. Predictable events, such as a certain meteorological storms, are treated differently from emergency incidents. Physical Plant and University Police are designated to monitor these events on a 24/7/365 basis. The Director of Physical Plant or his/her designee will contact the University Incident Commander, either directly or via University Police as necessary.

Implementation of the Emergency Response Plan

Level 1 Emergency

In the event of a Level 1 Emergency, departments and operational units will respond to the emergency utilizing the department / unit protocols. If in the course of handling the emergency, contingencies should be made in the protocols to notify University Police and or the Incident Commander if the emergency situation could escalate to a Level 2 Emergency.

Level 2 or 3 Emergency

In the Event of a Level 2 or 3 Emergency, the Emergency Response Plan will be implemented in the following steps:

The Executive Vice President in consultation with the University President will activate the Emergency Response Plan.

The Incident Commander will notify University Communications to issue "Clark Alerts" as required and notify The Incident Response Team, The Core Team and other Clark Groups affected by the emergency to assemble in the designated Emergency Control Center Location.

  • If the Emergency Response Team Member realizes that he or she will not be available to respond to the call, he or she will be responsible for contacting their designated backup to proceed to the Emergency Control Center and notify the Emergency Plan Coordinator of the change in coverage.
  • If in the event the Emergency Response Team Member, and or Designate, cannot be located, or will not be able to get to the Emergency Control Center , the Incident Commander will appoint an individual to assume that member's role until relieved by the Emergency Response Team Member or a more qualified replacement.

During the emergency event, The Emergency Response Team will report to and advise the Incident Commander relative to their area of expertise and control.

In the Event that the emergency were to occur during periods of time when the University is not in full operation, such as nighttime, weekends or holidays, the structure of the Emergency Response Plan remains the same. Its implementation may vary depending on the available resources to respond. Until relieved, persons appointed to the Response Team roles should consult with the Emergency Response Team member they are representing for the guidelines discussed in this plan. Under these conditions, and practice, the University Police Officer in Charge will assume the Incident Commander's Role until relieved by the Incident Commander.

In the event that Local, State Police, Fire or other Government Official agency assumes command of the emergency event, the Incident Commander and Incident Response Team will support the government teams.

Testing: Clark Alerts

The "Clark Alerts" system is tested at a minimum of two times a year - once each semester. All students, staff and faculty are notified in advance of the testing. Detailed reports are generated from the notification system regarding the number of constituents reached and the time it took to notify them.

Persons Responsible for Generating Emergency Announcements

Vice President Marketing & Communications - Paula David
Sr. Associate Director, Media Relations - Jane Salerno
Police Chief - Steve Goulet
Business Manager /Emergency Plan Coordinator - Paul Wykes

The University Incident Commander is in charge of the Incident Response Team. The University Incident Commander is the individual responsible for the control of all aspects in an emergency situation and determines when an emergency notification will be sent. The University Incident Commander is the Executive Vice President. In his absence the role is assumed first by the Vice President of Government and Community Affairs, and in his absence by the Provost.