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Information Technology Services

ITS Help Desk Hours Summer2009

Academic Commons, Plaza Level
508-793-7745 | helpdesk@clarku.edu

Mon-Thurs	8 am - 5 pm
Friday	8 am - 5 pm
Saturday	Closed
Sunday	Closed

Please note new location and hours!

As of January 5, 2009, the Faculty/Staff and
Student Help Desks are combining and moving
into a new space in the Academic Commons
on the ground level of the Goddard Library.

	Your Clark Account About Your Clark Account, Logging in to Resources, Request Guest Access, Activate a New Account		Email Student Email, Alumni Email Faculty/Staff Email, Group Mailboxes, List Server SPAM, Email Forwarding
	Get Connected Wired ClarkNet, Get Charter Broadband, Virtual Private Network (VPN)		Clark WiFi The Wireless Network, Wireless Coverage Maps
	Network File Storage Personal File Share, Class and Research Shares, Departmental File Shares		BlackBoard Access Your Courses Online, Faculty - Create/Renew Courses
	Computer Labs/Resources General Computing Labs, Teaching Clusters, Media Enabled Classrooms, The New Media Lab, Poster Printing		Web Services Maintaining Clark Web Sites, Academic Catalog/Faculty Bios, Forms/Surveys, Web Analytics, Personal Web Publishing
	List Server Request an email mailing list for your research, organization or department.		Unix Computing The Linux server provides web space and shell access for students, faculty and staff.
	Antivirus AV On University Computers, Free AV for Student/Personal Computers		Password Security Have a Strong Password, Change Passwords Online
	Student Organizations Technology Resources for Student Organizations		Media Services AV Support for Classes/Events, AV Project Support
	Software Discounts Free or academically priced software - personal or institutional.		Computer Discounts Clark partners with HP, Dell and Apple to help you get quality computers at lower prices.
	Keep Your Computer Healthy Computer Updates, Spyware, Viruses, SPAM		Telecommunications Students - Pay your phone bill online