Student Help Desk
Jonas Clark Hall, Rm 101
508/793-7704 | SOS@clarku.edu
| The Student Help Desk in JC 101 opens on September 2. Until then, students can visit the Help Desk in Carlson Hall, RM 19. |
Faculty/Staff Help Desk
Carlson Hall, Rm 19
508/793-7745 | helpdesk@clarku.edu
| Monday - Friday | 8:30am - 5pm |
A - Z Listing of Services
Scroll down through the listings or select a letter to jump down.
*Cross-listed Faculty & Staff resources are listed under F for Faculty/Staff.
A
- Academic Technology Services for Faculty
- Acceptable Use of Clark's Information Technology System
- Activate Your ClarkNet Account
- Alumni Email
- Alumni Email Account Password Change Utility
- Antivirus - Free AV for personally-owned machines
- Antivirus - On University-owned computers
- AV Support for Classes or Events
B
- Banner - Access to Banner
- Banner - Banner Support
- BI Query - Hummingbird BI Query
- Blackboard - Faculty, Create/Renew Blackboard Courses.
- Blackboard - Students, Access Courses Online
- Broadband - Upgrade to Charter Broadband in Res Hall Rooms
C
- Clark Accounts - About Clark Accounts
- Clark Accounts - Change Your Clark Account Password Online
- Clark Account - Activate a new Clark Account
- Clark Account - Logging in to ClarkNet Resources
- Clark WiFi - Connect to Clark WiFi
- Clark WiFi - Wireless Coverage Maps
- ClarkNet - Get connected to ClarkNet
- ClarkNet - Connect with the VPN
- Class/Research File Shares
- Classrooms - Media enabled classrooms
- Computer Discounts - Configurations and discounts through Dell and Apple
- Computer Labs - General Purpose Computing Labs
- Computer Labs - New Media Lab
- Computer Labs - Teaching Clusters
- Computer Updates - Keep Your Computer Up-to-Date
- Copyright Compliance
D
E
- Email - Alumni email
- Email - Faculty/Staff email
- Email - SPAM Filtering
- Email - Student email (cMail)
- Email - Student email forwarding
- Email List Serve Policy
- Email Policy
- Employment - Work for ITS
F
- Faculty - Academic Technology Services
- Faculty/Staff - Faculty & Staff Email
- Faculty/Staff - Publishing personal web sites
- Faculty/Staff - Software Discounts for Faculty/Staff
- File Storage - Class/Research Shares
- File Storage - Departmental File Shares
- File Storage - Personal File Shares
G
H
I
L
- Labs - General Purpose Computing Labs
- Labs - New Media Lab
- Labs - Teaching Clusters
- List Server - Subscribed Mailing Lists
M
- Media Services
- Media Services - AV Support for Classes or Events
- Media Services - AV Support for Projects
- Media Services - Hours, Contact Info
- Media Services - Pricing of Equipment and Services
- Microsoft eLearning Library - Online Software Training [login required]
P
- Password - Alumni Email Account Password Change Utility
- Password - Clark Account Online Password Change Utility
- Password - Strong password recommendations
- Personal File Shares
- Phone Bill - I-Billing - Pay Your Phone Bill Online
- Policies - Acceptable Use of Clark's Information Technology System
- Policies - Copyright Compliance
- Policies - Email List Serve Policy
- Policies - Email Policy
- Policies - Remote Access Policy
- Policies - Security Extension to AUP
- Poster Printing
- Purchasing - Getting Software for Clark
- Purchasing - Personal Computer Purchases
- Purchasing - Software Discounts for Faculty/Staff
- Purchasing - Software Discounts for Students
- Purchasing - Our Recommended Computer Specifications
R
- Remote Access Policy
- Research - Class/Research File Shares
- Research - Publishing Personal(or Research) Web Sites
S
- Security Extension to AUP
- Security - Keep Your Computer Up-to-Date
- Security - Spyware Prevention
- Security - Strong Password Recommendations
- Software - Getting Software for Clark
- Software Discounts - Software Discounts for Faculty/Staff
- Software Discounts - Software Discounts for Students
- Software Training - Microsoft eLearning Library [login required]
- SPAM Filtering
- Spyware - Spyware Prevention
- Student - Student Email (cMail)
- Student - Student Email Forwarding
- Student - Publishing Personal Web Sites
- Student - Software Discounts for Students
- Student Employment - Work for ITS
- Student Organizations - IT Services for Student Orgs
T
U
V
W
- Web Services - Maintaining Clark web sites
- Web Services - Academic catalog and faculty bio editing
- Web Services - Forms and online surveys
- Web Services - Web analytics
- Web Services - Publishing personal web sites
- Wireless Network - Connect to Clark WiFi
- Wireless Network - Wireless Coverage Maps
- Work for ITS