ITS Quick Support
We are recognizing Data Privacy Month in February!
Please be on the lookout for emails from the Help Desk with Data Privacy Month tips and check out the information posted on the public display screens in Academic Commons.
Please take a moment to browse recent news about our services and technology related initiatives:
Supported Operating Systems
ITS currently supports Apple OS X 10.6, 10.7, 10.8, 10.9, 10.10, 10.11 in addition to Microsoft Windows Vista, 7, 8, and 10. If you would like more information about software manufacturers' product lifecycles to see how they impact you and Clark, please visit: http://www.clarku.edu/softwarelifecycle.
ITS Web Help Desk
ITS has a Help Desk web site for help requests via our Help Desk ticketing system. You have the ability to log into Web Help Desk and create your own request for help at: http://itshelp.clarku.edu. For more information, along with instructional videos, please visit: www.clarku.edu/its/webhelpdesk.
We update our minimum and recommended specifications page regularly for incoming students as well as for faculty and staff looking to buy a new computer for personal use. ITS has expanded hardware vendor partnerships to include Hewlett-Packard (HP) in addition to Apple and Lenovo. These partnerships help us to leverage discounted prices on systems that match our hardware configuration recommendations and standards for personal purchases. If you are shopping for a new computer, we urge you to check these configurations and pricing before you make your purchase.