Card Access Guidelines

What access rights do I have?

Every student living in an RLH managed property (house or hall) has card access rights of some type.  During quiet hours (11:00PM-7AM Sunday-Thursday, 1:00AM to 9AM Friday-Saturday), students have access to their own Residence Hall only.  Guest visitation is welcome, but students are required to escort their guests during quiet hours

During non-quiet hours, students have access to the following:

What do I do if my card access is incorrect?

If your ID card is not working at all, you should contact the One Card ID office on the 2nd floor of 22 Downing Street.  If your ID works for some buildings, but is not granting you access as described above, you should contact the Office of Residential Life and Housing on the first floor of 22 Downing Street.

The ID Office hours are found here: http://www.clarku.edu/offices/id/

The Office of Residential Life and Housing is open 8:30AM-5:00PM M-F.

If you have a problem during non-business hours, temporary ID cards can be issued at University Police, which is always open.