Clark GSOM issues an updated Academic Policy Manual each year. Current students are expected to follow the policies and rules that govern the students, faculty and staff at the Graduate School of Management.
Please refer to this manual for information on academic integrity, health insurance, program and graduation requirements, career services, the grading system and more.
All GSOM students are expected to follow the Clark Graduate Student Code of Conduct [PDF] as well.
GSOM Policies and Procedures Manual
Academic Year 2013-2014
Academic Integrity & Code of Conduct
Additional Degrees & Certificates (Dual Degrees, Management Fellows Program, Alumni Enrichment Program)
Cancellation of Classes/Make-up Date
Computer (Technology) Resources and Printing on Campus
Course Registration and Tuition Payment
Course Waivers, Transfer Credit, Admissions Prerequisites and Capstone
Clark University E-Mail Accounts
General Graduation Requirements and Honor Society
Hourly Graduate Assistant Positions
Leave of Absence
Review of Graduate Standing – Academic Probation
Student Payments of Semester Charges
Universty Policy on Use of Photography and Videography of Students
Withdrawal From Courses/Program
The for the Graduate School of Management can be found on the website.
The Academic Integrity and Code of Conduct can be found on the GSOM website.
The add/drop policy can be found on the GSOM website.
Students apply online for each of these programs through the GSOM Admissions Office. Students should contact the Director of Graduate Student Recruitment (email@example.com) for more information about application requirements.
Current students who are considering enrolling in an additional degree program (dual degree) should contact the GSOM Program Manager (firstname.lastname@example.org) as soon as possible to review degree requirements of current and desired programs.
Management Fellows Program
- Students contract to take five course units focusing in a subject area of choice.
- The academic program is individually designed with an advisor.
- All courses are taken for full academic credit.
- Alumni who successfully complete (cumulative GPA of at least 3.0) the program earn a Management Fellows Certificate.
- Current GSOM students who enroll in the Fellows Program will receive 50% reduced tuition for the 5 courses.
Alumni Enrichment Program
- Students may complete up to five course units without specifying an area of focus.
- Students may choose courses which address their needs.
- All courses are taken for full academic credit.
- Alumni who enroll will receive 50% reduced tuition rate for the 5 courses.
When GSOM decides to cancel or delay classes due to inclement weather, announcements are made on all major local radio stations. A cancellation of classes includes ALL GSOM locations. Class cancellations are also posted on the GSOM website: http://www.clarku.edu/gsom, no later than 3 p.m. on the day of the cancellation.
If an instructor must cancel a class for reasons other than weather, he will notify his class by email through their Clark University email addresses.
Students are expected to attend classes throughout the entire semester and should plan their travel accordingly. Students are expected to attend classes during the first week of the semester, as they provide the overview for the semester. Instructors have the right to ask students to drop their class if they miss the first week. GSOM does not permit students to take exams early because of travel commitments. Instructors have the right to issue failing grades to students who indicate they will not be present during the last week of classes.
The Career Services at GSOM includes policies and requirements to ensure that students receive the most benefit for their career futures. For more information on the current program, please visit the website or contact us at GSOMCareers@clarku.edu, (508) 793-7143.
The GSOM computer lab on the first floor of Carlson Hall is open only to GSOM graduate and undergraduate students. The lab has 18 HP/Compaq desktops in four rooms, 101-105. Each desktop has Windows 7 operating system, 2.8 ghz core 2 duo processor, and 2 gb RAM. Software on the desktops includes MS Office 2007 and Internet Explorer, Markstrat, Matlab, Thomson ONE, and Bloomberg Professional. Markstrat software is used in marketing courses, Matlab in econometrics and finance courses, and Thomson ONE and Bloomberg Professional in finance and investment courses. Students must have Clark ITS credentials to access any computer on campus.
The computer lab is open 8:30am-4:30pm, Monday-Friday, throughout the year. During the fall and spring semesters the lab is open 8:30am-1:00am, Monday-Friday, and 11:00am-11:00pm, Saturday-Sunday; hours of operation are somewhat briefer during summer session. Hours of operation are posted on the double doors at the entrance to the lab and are also announced in the GSOM Digest. The lab is generally staffed by graduate assistants, but questions can also be directed to Ainsley Watt in room 227 or to the ITS Help Desk.
Professors may reserve rooms in the lab for their classes and students may reserve break-out rooms for preparation of group projects by contacting Laurie Kennedy Yvanauskas or Karen Boris.
There are also several HP desktops available for use by students at the Graduate Management Center in Southborough. Both Carlson Hall and the Graduate Management Center have wireless service.
Students, as well as faculty and staff, may purchase computer hardware and software at negotiated prices on the following ITS webpage: http://www.clarku.edu/offices/its/purchasing/.
Carlson Hall classrooms (room 120, 128, and 231) each have a computer for instructional purposes. If problems should arise with these computers during the day, please call the faculty help desk, (508) 793-7745, or evenings Monday through Thursday 5:00-10:00 p.m. call (508) 793-7704
Printing on Campus
Printing costs $.10 per page single-sided and $.07 per page double-sided. Since students are given an allotment of $35 at the beginning of the fall and spring semesters, they may print 350 pages single-sided or 500 pages double-sided per semester before having to put their own money on their IDs for printing. Students are also given an allotment of $14 at the beginning of summer session, which allows them to print 140 pages single-sided or 200 pages double-sided.
Registration materials (course listing, online registration directions, concentration declaration, and other pertinent forms) are posted on the GSOM web site viewable by clicking on Current Students, then on Course and Program Information, and finally on Schedules (in the left-hand menu). Registration materials for the fall semester are available in July, for the spring semester in December, and in April for the summer session. To register for courses, follow the online registration directions.
It is important to note, the summer term is not considered a full semester but rather an opportunity for students to take one or two courses from an accelerated schedule. A select group of a few courses are offered each summer session; students are not guaranteed courses during this term.
Tuition Payment (see Student Payments of Semester Charges section)
Student accounts must be settled to a zero balance by the Friday of the first week of classes. GSOM reserves the right to withdraw students from class if their balance is not paid in full. Students pay either by check (online or in cashier’s office on 20 Downing Street), credit card (online) or cash (in cashiers office). Interest at the rate of 1 percent per month (12.7% APR) will be charged on all past due balances (including tuition deposit). If a student fails to fulfill his or her financial obligations and their account is referred to a collection agency, all fees are the responsibility of the student. All full-time students will be assessed a one-time student service fee.
GSOM students taking courses in other departments at Clark pay the GSOM tuition rate.
Waivers are granted for courses taken prior to the student’s matriculation at GSOM. A waiver reduces the number of courses that must be taken to complete a degree. All MBA, MSA, and dual degree students are evaluated for course waivers when they apply. The Admissions Office approves course waivers prior to the student’s first semester of study.
A waiver based on prior coursework is granted when an entering student presents evidence (official transcript) of having passed an equivalent graduate-level or undergraduate-level course, with a minimum grade of B- from an accredited institution. Courses taken more than six years prior to the date of entrance will not be considered for waiver purposes. Waivers will be granted based on official college/university transcripts submitted with the student’s application. Transcripts submitted after the student has begun his/her first semester at GSOM will not be considered for waiver purposes.
Students are only able to take the waiver exams that they have been deemed eligible to take by the GSOM Admissions Office. Waiver exam sessions are scheduled during the week of Orientation in August for the fall semester and in January for the spring semester. Students who arrive late, for whatever reason, and miss an exam they registered for forfeit their right to take the exam and must enroll in the course. Examinations are not given once classes begin. Students may not sit for an exam more than once. Enrolling in the course and then withdrawing to take the exam is not permitted. A non-refundable waiver exam fee of $50 is charged for each exam a student is registered for. If a student registers for an exam but does not show to take the exam, the fee will not be refunded and the exam cannot be retaken.
Full-time students: Waiver exams must be completed prior to the start of the student’s first semester at GSOM.
Part-time students: Waiver exams must be completed prior to the start of the student’s second semester at GSOM and may only be taken when waiver exam sessions are held. Students may not sit in or audit a course in their first semester and then take the waiver exam in the exam sessions prior to their second semester.
MBA and dual degree students may be eligible to waive the following:
- ACCT 4100 Foundations of Accounting*
- ECON 4004 Management Economics
- FIN 4200 Financial Management
- MGMT 4708 Business Law*
- MIS 4500 Management Information Systems
- MKT 4400 Marketing Management
- OM 4600 Operations Management
- STAT 4005 Statistical Methods
*ACCT 4100 Foundations of Accounting and MGMT 4708 Business Law waivers are granted only for U.S.-based courses that have been completed in each area within the six years prior to beginning the program.
GSOM students may receive transfer credit for a maximum of two graduate-level courses taken at AACSB-accredited schools prior to enrolling at Clark. The minimum grade for transfer credit is B and the course(s) must not have been applied to another degree program. If a course is accepted for transfer, only the credit is accepted, not the grade; transfers do not affect the GPA earned at Clark. Current students who wish to take courses at other institutions and transfer the credit to their GSOM program must petition the Associate Dean, Academic & Student Services, before enrolling in the course. Transfer credit will not be given to students who do not receive prior permission. Permission is usually granted only if a student has a schedule conflict or it is not possible for a student to take the course within GSOM.
All MSF students, once accepted into the program, are expected to complete all 10 units, both the required core courses and the electives, at GSOM.
MSF Admissions Prerequisites
Students entering the MSF program should have completed at least one introductory undergraduate or graduate course in the following areas: Accounting, Calculus, Statistics, and Economics. Students lacking one or all of these prerequisites may still be accepted into the MSF program, but will have to take these prerequisites prior to their first semester of study.
All MBA students choose a capstone to complete their degree requirements. Capstone courses require that students have completed most of their core courses (accounting, finance, marketing, international business, CEO courses, statistics, economics, MIS and operations). There are usually 2 or 3 capstone (CAP) offerings listed on the schedule every fall and spring semester; students choose based on their interest or availability.
GSOM generally does not allow students to audit a course unless in their final semester or once they have finished their degrees, as alumni. Audits are based on space availability. Every GSOM alum may audit 1 unit at a reduced tuition rate of $50.00. Any additional audits will be charged at the full tuition rate. An audited course does not count for credit and may not count toward degree requirements. Students do not receive a grade when auditing, they are allowed to attend class and participate to the extent that the professor allows. Students cannot audit courses that are offered through the COPACE MSIT program, including those that are cross-listed. Students should enquire with the GSOM Program Manager (email@example.com) if interested in auditing a course.
Toward the end of every course a University Teaching Evaluation (uniform across the University) will be distributed to each student in a class session. The process is defined on the cover of the envelope containing the evaluations. GSOM does not share evaluations collected with any instructor prior to grades being posted. Students should complete the evaluations to the best of their ability. GSOM requests students complete a mid-term evaluation for any new instructor during their first semester. Again, evaluations are only shared after grades are posted. Verbal feedback may be given mid-semester based on student feedback. All evaluations are read by the associate deans as well as the dean and are taken seriously as part of GSOM’s continuous improvement efforts.
All GSOM students are required to use their Clark University E-mail account. Students may activate their account at this web address: https://exchange.clarku.edu. Students may choose to have all email sent to their Clark University E-mail account forwarded to a different account, as long as they plan to use that as their primary email account. Directions on how to forward an email account can be found on the ITS website: http://www.clarku.edu/offices/its/email/forwarding.cfm.
All students must activate their individual Clark University E-mail account. It is the University policy that faculty as well as administration use Clark email as the ONLY means to communicate via email with current students.
Directed research courses are approved for special elective topics not ordinarily covered in the curriculum. Your advisor will have information on the steps involved in the application process for a directed research course. To register for a directed research course, students should::
- meet with an advisor or the Associate Dean of Academic & Student Services, to verify the research topic;
- find a faculty sponsor in the appropriate area of study;
- fill out and sign (with the faculty sponsor) the “Directed Research” form, available on the GSOM current students web page http://www.clarku.edu/gsom/currentstudents/forms/index.cfm;
- submit the form to the Associate Dean of Academic & Student Services (firstname.lastname@example.org) for approval and a signature;
- Associate Dean of Academic and Student Services will forward the form to the Registrar’s Office for registration.
The deadline for submitting a registration for a directed research course is the same as that for regularly scheduled courses. This means that students will be charged a late registration fee if they submit their registration for a directed research after the designated periods as noted in the GSOM digest of messages.
The Family Rights and Privacy Act of 1974 guarantees that the academic records for students over 18 years old cannot be discussed with anyone except the student or authorized University personnel. However, certain information classified as “Directory Information” is available for public consumption unless the student specifically directs that it be withheld. Public Directory Information as defined by the act includes: student’s name, address, telephone number, date and place of birth, major field of study, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees and awards received and the most recent educational institution attended. If you have any questions about students’ right to privacy or if you wish to withhold directory information, please inquire at the Registrar’s Office on the 2nd floor of 18 Downing Street.
Students are expected to complete their degree requirements within six years of the initial date of enrollment. The minimum grade point average required for graduation is 3.0 (B). GSOM MBA degree candidates must complete a minimum of nine units and MSF students must complete six units at Clark to meet the residency requirement. All full-time GSOM students are also required to complete an internship prior to graduation, unless they are waived from this requirement (see Internship Requirement above). A full-time student is defined as an individual registered for at least three full units during the fall and/or spring semester. Full-time status during the summer semester is an individual registered for a minimum of two units.
There are individual requirements within each field of study at GSOM (view curriculum checklists by choosing the program on the advising page on the GSOM website.
- MBA: A total of 17 units (11.5 required core and 5.5 electives) or (16.5 total for students enrolled prior to Fall 2011). Three to four elective units must be in an approved concentration (Accounting, Finance, General Management, Global Business, Management Information Systems, Marketing, Social Change, or Sustainability). The remaining elective units must be taken in areas different from the concentration.
- MBA with Expanded Accounting Concentration: A total of 17.5 units (11.5 required, 6 specified accounting electives) and 17 units if enrolled prior to Fall 2011.
- MSA: A total of 10 units in addition to the MSA admissions prerequisites.
- MSF: A total of 10 units in addition to the MSF admissions prerequisites (8 required units in finance; 2 elective units chosen from accounting, finance, or approved MBA electives).
- Students accepted into the dual MBA/MSF or MSF/MBA degrees should make an appointment with Deanna Scaramangos (email@example.com) to review the required curriculums.
- Students accepted into the dual MBA/MA-CDP and MBA/MS-ES&P degrees should make an appointment with Laura Burgess (firstname.lastname@example.org) to review the required curriculums.
Students are advised to begin their program by taking the core courses first. Students must fulfill prerequisite requirements before enrolling in upper-level courses. Prerequisites are fulfilled by taking the designated course(s) or by waiver. Please check GSOM’s website for course descriptions and prerequisites.
Students may attend Commencement ceremonies if they have 1 unit remaining, provided they are registered for the remaining unit over the summer semester following Commencement. Students should contact the Coordinator of GSOM Registration at the beginning of the spring semester.
Beta Gamma Sigma is an international honor society of students and scholars from business programs accredited by the AACSB International. Every year, Clark GSOM celebrates the academic achievement of its top performing students with an induction ceremony and reception. Every GSOM MBA or MSF student who has finished their degree requirements is considered. The deadline for determination of who will meet the criteria is in the spring semester when Module A grades are posted. At this time, a list of students is compiled who meet all of the following criteria:
- In final semester of degree program (or finished in the fall semester or previous summer),
- Are registered for all their remaining courses,
- Are in good financial standing (zero account balance),
- With cumulative GPA’s in the top 20% for MBA and MSF degree programs and top 10% for the undergraduate management major.
These students will be invited to join the Beta Gamma Sigma honors society. Students who are on this list for invitation will NOT have any incomplete grades and will have fulfilled all of the degree requirements for their program by the end of the semester. This includes providing proof that the student has either completed or is in the process of completing the Career Services requirements for his degree.
Letter grades are used in performance evaluation as follows:
A+ Exceptional (4.3)
A Outstanding (4.0)
A- Excellent (3.7)
B+ Very Good (3.3)
B Good (3.0)
B- Needs improvement (2.7)
C+ Needs improvement (2.3)
C Marginal Pass (2.0)
F Failing (0.0)
I Incomplete: An incomplete is given at the discretion of the instructor when circumstances beyond the student’s control prevent him or her from meeting specific out-of-class requirements after the last day to withdraw. Only the instructor of the course may assign an incomplete. Students have a maximum of sixty days from the date of the last class meeting to make up outstanding coursework and receive a grade. An incomplete course will convert to failure if the outstanding work is not completed within the specified sixty days. A student should be in good academic standing. Exceptions may be granted at the request of the faculty member and with the approval of the GSOM Program Director or Associate Dean.
W Withdraw: Indicates that the student withdrew from the course. Withdrawal requests must be submitted in writing to the Registrar's Office, prior to the deadline. (See academic calendar)
Grades are posted and may be viewed on the Web for Student website (details in the CUWeb for Students section). An email is sent to notify students when grades have been posted. Students can print an unofficial transcript for submission for company reimbursement. If a more detailed letter from GSOM is required, please contact the GSOM Program Manager (email@example.com) with your request prior to the end of the semester.
The symbols + or – attached to letter grades increase or decrease the grade respectively by 0.3. There is no C- grade. A grade of F remains on transcript forever, retaking the course will result in a second grade being issued, it does not replace the first grade.
Grading is a private matter between students and faculty. Therefore, GSOM office staff does not release grades to students either over the phone or in person. Grades are not released to students who have outstanding balances on their accounts.
After grades have been submitted to the registrar, only the instructor can change a grade. The course instructor must submit grade changes in writing, indicating that the grade to be altered resulted from an error.
All full-time GSOM students (taking 3 units or more) are able to apply for hourly graduate assistant (GA) positions within the department, as long as they are in good standing; this means that they must both maintain a minimum cumulative 3.0 GPA and not have any unpaid balances on their student account. Fifth-year juniors and seniors and dual degree students are also able to apply. Positions are assigned for one semester only. Students are hired on an hourly basis at a pay rate of $10 an hour, unless otherwise specified.
A graduate assistant is considered an “employee at will” and can be dismissed from a position after it is offered should the employer decide; however, this only typically happens if:
- It is offered before grades have been posted for the previous semester and the minimum GPA requirement has not been maintained by the student
- There are irreconcilable differences between the supervisor and the student (e.g., work isn’t done in accordance with expectations; a disharmonious working relationship, etc.);
Students will be hired to work no more than the total amount of hours per semester as specified in their offer letter and should expect to work a consistent amount of hours per week unless otherwise specified in the posting for the position.
Available positions are posted on the GSOM website and the initial posting for each semester is announced in the GSOM Digest. New positions added and current position closings may not be announced; students are encouraged to check the postings several times throughout the weeks following the posting announcement. Students must submit a separate cover letter and resume to GSOMGAPositions@clarku.edu by no later than 4pm on the day of the deadline for each position they are applying for. Applications received later than that will not be considered. Students can apply for and receive more than one GA assignment, but are responsible for balancing the hours as required. International students can work up to 20 hours per week during the semester and up to 40 hours per week during breaks.
Students re-applying or interested in working in the same position for the next semester should consult with their supervisor (some exceptions on the 3 unit status requirement may be approved by the Associate Dean if a student has served in the same position for multiple semesters).
A decision on any exception to any position is left to the Associate Dean for Academic and Student Services.
Please note: Due to a University policy, all employees, including students, must have a bank account that will allow the direct deposit of paychecks. Any student who receives an offer letter for a posted position must show proof of this before his or her work authorization can be completed.
Students complete an electronic timesheet on a bi-weekly basis which is approved by their supervisor or a proxy who has been granted permission. Students are paid the Friday in between the weeks that their timesheets are due. Timesheets are due every other Friday. If a student does not submit his/her time and have it approved by his/her supervisor by 10am on the following Monday at the latest, the student must contact his/her supervisor to sign off on a hard-copy timesheet, which may not be processed until the next pay period. Submitting hard-copy timesheets is discouraged as much as possible.
Current students, upon written notice to their advisor, may request a leave of absence for up to one full year. A leave of absence may be granted for a number of reasons relating to work, health, travel, or personal development. Students who do not register for classes in the semester following the leave of absence will be withdrawn from GSOM and must reapply for admission. The leave of absence form can be found on the GSOM website on the following page: http://www.clarku.edu/gsom/currentstudents/forms/index.cfm.
The Clark campus is a smoke-free workplace. No smoking of any type is permitted inside any non-residential campus building. Smoking outdoors is permitted only if done at least twenty feet from an entrance or exit.
The academic record for each student is reviewed every semester. Good standing indicates that a student’s cumulative grade point average is at least 3.0 (B). While the grade of C earned in a course is a passing grade, a cumulative average of B is required for graduation. A cumulative grade point average below 3.0 is considered inadequate academic performance. Students are placed on academic probation at any time that their cumulative GPA falls below 3.0. Students who remain on academic probation after two semesters may be dismissed from GSOM.
To maintain scholarship and/or assistantship awards granted by the GSOM Admissions Office, students must maintain at least a 3.2 cumulative GPA. These students should refer to their Admissions scholarship letter for specific information.
Students who wish to have examinations, papers, and so on returned to them by mail should provide their instructors with stamped, self-addressed envelopes.
Instructors are asked to list on their course syllabus each semester how they prefer students to contact them (phone, fax, e-mail and so on). Please refer to the information listed on the syllabus when trying to get in touch with your instructor. GSOM office staff is not allowed to release contact information that is not listed on the syllabus.
Payment of all charges for the semester, including tuition, fees, health insurance, and university housing, is due by the Friday at the end of the first week of classes. Students are advised to plan accordingly, especially if they must open bank accounts, make wire transfers, or arrange financial aid. Valuable information is available on the GSOM website.
The following methods of payment are available to students:
- You may pay on-line by credit card: MasterCard, Discover, Visa, American Express, or Diners Club.
- You may pay on-line by electronic check drawn on an American bank account.
- You may bring a check or money order (but not a credit card) to Amy Borges in Carlson Hall, Rm. 216.
- You may bring cash to the Cashier's Office, 20 Downing Street, 2nd floor.
- You may pay by wire transfer, as explained on the webpage above.
- You may mail a check, payable in USD, to Clark University, attn: Donna Turcotte, GSOM Budgets Director, 950 Main Street, Worcester, MA 01610.
- Since there is no service fee when you pay on-line by electronic check, but there is a service fee of 2.75% when you pay on-line by credit card, you should consider opening a checking account at a local bank if you have not already done so.
- On-line payments are made through CU Web.
- Please see Donna Turcotte, GSOM Budgets Director, or contact the student accounts graduate assistant (firstname.lastname@example.org), if you have any questions or if there are any special circumstances regarding your payment.
Please check your CU e-mail inboxes, your mail folders in the computer lab, and the GSOM Digest regularly for communications regarding your account balance.
Clark University and its representatives reserve the right to take and use photographs as well as record video and audio of students for the University’s print and electronic publications. This serves as a public notice of the University’s intent to do so and as a release to the University of permission to use such images in any form or medium and audio recordings in any medium as it deems fit in the promotion and publication of information regarding Clark University.
Withdrawals are allowed as indicated on the tuition refund schedule found on the following page on the GSOM website: http://www.clarku.edu/gsom/currentstudents/tuition/refund.cfm.
To WITHDRAW from a course after August 26:
Complete the Course Withdrawal Form: http://www.clarku.edu/offices/registrar/forms/course-withdrawal-form.pdf.
The form must then be either delivered to the Registrar’s Office at 155 Woodland Street, 2nd floor, faxed to 508-793-7548, or scanned and emailed from your Clark email account to email@example.com. All withdrawals are subject to the GSOM withdrawal policy http://www.clarku.edu/gsom/currentstudents/tuition/refund.cfm.
Non-attendance does not constitute formal withdrawal. If the appropriate form is not submitted, the student will receive a grade of F for the course.
NOTE: To maintain data integrity and security, we will send to and accept correspondence from the Clark email account ONLY.
Students who are due a refund should contact the Office Assistant for Budgets and Planning Amy Borges firstname.lastname@example.org. A Student Refund Request form will be sent to students who paid tuition by check. If the tuition payment was by credit card, a refund will be applied directly to the student’s credit card account. Tuition is refunded according to the tuition refund schedule at the link provided in the above paragraph.
Students who voluntarily withdraw from a program or are withdrawn because of failure to register for three consecutive semesters or without submitting a Leave of Absence form (see Leave of Absence section in this document for details) may petition to be re-admitted. Students in good academic standing may contact the GSOM Program Manager (email@example.com) and submit a letter stating why he should be considered for re-admittance into a program. If a student is re-admitted, he will enter the program under the current degree requirements. If these have changed since a student withdrew or was withdrawn, he must complete the new degree requirements once re-admitted